The UPS Store

I've been working with the team at this UPS store over the past week getting a large order of equipment shipped to our office in Springfield, MO and cannot say enough about the level of customer service that's been provided. They went above and beyond throughout the packaging and shipment to meet and exceed our business needs. Received the the first 2 boxes of equipment in perfect condition today. Highly recommend their store for any services needed by local small businesses.

They are reliable, easy to use, customer friendly, and I know my packages are in good hands.

THESE associates are THE BEST! They walked me through returning items, so efficiently and helpful.

This is the most efficient ups store I have visited! Great job!

They were very busy but still very good at their job.

Considering the incredible volume of business, the staff does a terrific job. They are fast and efficient. Sometimes I think they could use more help by all in all it's a great store, conveniently located and they are all very helpful.

Tammie and Angela both helped me with my shipping needs tonight and I have nothing but amazing things to say about both of the ladies! I came in just 10 minutes before they were about to close and they were incredibly patient with me, helping me find the best option to ship my package that was of unusual weight / size. They were both incredibly friendly and made me feel like I was an appreciated customer to say the least. Thank you ladies for the great customer service at the Alexandria UPS store on Broadway!

Store hours don’t match online hours. After racing after work to get there before what online hours state they closed at 7 pm. The hours on the door states 6pm. Very disappointed as I had a work package that needed to go out. Please update online hours Alexandria, MN Downtown store.
Update: They explained that their unable to change hours themselves and have tried and it’s a cooperate thing. Service today was fast and efficient and staff knowledgeable.

Always nice and helpful. Easy to work with. I suspect if folks who claim they were rude may need to look in mirror first. Give respect, get respect.

I just received my old frame and print here in Canada, that these guys packed and shipped last week. It got here in perfect shape, and I have to say I was really impressed with the quality of their packaging and the attention to details in every way to make sure this old artwork was safely boxed. Very impressive work! Thank you! I am really satisfied!

The service is fantastic! I went to return an amazon order and Tammie was very helpful. If She hadn’t helped me I’m not sure I would’ve gotten my refund. Thank you!

Have used their services twice this past week and the two women working were smiling and friendly. I thought for a second I was in the wrong place! Hope they are the new, permanent UPS employees in Alex.

The gals in the UPS store are fantastic! They are patient, knowledgeable, and are very helpful!

If ya need it shipped and packed! They get it done!

Very friendly and helpful. They have helped me with my mail for 2 years now and are very efficient, and reasonable prices.

Anna at the UPS store in Alexandria MN was super friendly and helpful. Thanks Anna!

Super helpful employees that are very efficient and patient.

They were very helpful and super fast.

Full service spot!Provider of Amazon return services!

Friendly associates very helpful