CVS

Excellent store, always clean and staff are excellent. Only difficulty is using the drive through pharmacy and people getting covid tests slow the entire process down a lot. Posted this above 2 weeks ago. Now 11/23/21 6:09pm and yet again at the mercy of car lane covid tests. CVS cobleskill has become slower than mcdonalds and burger king.

New to pharmacy. The staff in the front & in the pharmacy have been extremely patient and helpful. The phone number navigation options need to be updated. There must be more options for hours, COVID or flu shot information choices. Not everyone needs information for any or all. It is inefficient for everyone, staff and customers, the way it is set up currently!

Employees knowledgeable friendly and fast

BEST PLACE TO GET A BAG OF CHIPS CAW CAW!!!!

This is a very well organized store. I really appreciate a staff member there and her name is Lisa. She is so helpful and I didn't have a lot of time to search for something I needed and she was great in helping me find it with a smile!

No improvements needed. The staff here are exceptional.

I've never had a bad experience with this CVS and I've been a customer since it furst opened for business

The service is very good. The pharmacists are very friendly and accommodating.

The Pharmacists are extremely knowledgable, helpful and always more than friendly.

The pharmacy clerk was not very friendly and made me feel like I was bothering her when I asked about my prescription.

Busy pharmacy but they work as hard as they can. They need more help

Convenient location near stop light

Beautiful!

Customer service has improved 👍

Two drive through lanes for pharmacy pickup, only one works. Maybe they ought to employ some signage warning optimists like me to get in line for the one that is functional. Nope. It's easier to annoy a customer than to mitigate the problem. I reckon no one is trained for traffic pylon deployment.
They're also a UPS agent but getting a receipt for the parcel I dropped off was a major challenge. Three indifferent employees and ten minutes later; I had a digital receipt. I don't recommend this business.

I’ve had all my prescriptions transferred to CVS in cobleskill once WalGreens closed across the street. Every once in awhile I had an issue with getting a prescription filled as “they would say” they would call my Doctor with a question and they don’t call back or answer them. I would also be told the medication is on order the day I need the prescription filled so they wouldn’t have ready and I’m out!!
My biggest complaint came this week. My doctor sent a monthly prescription on Tuesday and I received an automatic text that the prescription couldn’t be filled, I called and was told it was to early and they would have it on Thursday. Thursday came and I received an automatic text that the prescription was on order. Remind you I called and was told it would be filled Thursday. Friday mid afternoon I received a call from CVS, answered the call and no one there. Never called back. I Called and was told by a female pharmacist that she has been trying to get in touch with my doctor for over a week and have half due to the fact that I’m on another medication and she didn’t feel comfortable filling my prescription. She also told me I didn’t answer when she called, I did. She was very rude! I called my doctors office who had no record of anyone from CVS calling to speak about my prescription. (They write down every call they receive in your record) Remember she told me she has been trying to call for a week and a half and CVS received the prescription only 3 days before, not weeks. My doctor called CVS. She told the pharmacist my prescription is fine and there should be no issues. She had the gulls to ask my doctor why am I taking the medication? That’s a violation of HIPA Law and she should know better than ask that. I have been on the same medications for the last year and a half and they were filled by the same CVS in April. I see all my doctors, every 3-6 months and follow my doctors orders and directions on all meds. I also have authorization from my insurance company. I don’t understand why a pharmacist is questioning a doctor who prescribed a medication, they are not a doctor. Some medications are required and they need to fill what people are prescribed and not question WHY they are taking it. It is none of their business. I could see their concern if prescriptions are sent by different doctors and from all over but mine are not.
Be aware Very rude pharmacist at this location!!!

Awful service at Pharmacy. Not my normal
Pharmacy, but used because my usual did not have a prescription in stock and it went smoothly the first time, so I figured maybe I would stay with them. Second time the prescriptions increased in price $75 and when inquired why, the woman whom I was directed to speak to was obviously irritated that I was bothering her with such ridiculous questions. Very rude and refused to answer any questions. I finally just left, had the prescription moved to another pharmacy that took 3 minutes to look up my info and answer my questions. I am not sure why it takes too much effort to be cordial and take a few minutes to help a customer, but clearly at this CVS it is.