Rack Room Shoes

Went in for a pair of shoes for running, the guy that helped me out found exactly what I needed lickety-split. Great to make conversation with as well. To the guy on the 5 o’clock shift on 10/31/23, thank you are thank you for the amazing experience!

I've been in this location 3 times since Nov 2022. Each time you are greeted when you walk in the door. Store is organized and clean. Each staff member I've been in contact with was very polite and helpful, one even recognized me after a few months. Took my toddler in today for some new shoes and she enjoyed picking them out herself.

We were cared for by a warm & caring young sales person. She went out of her way to be helpful with my 98 yr. Old sister. She went above & beyond. We truly thank to the store for hiring such a respectful young lady. Sis bought 2 pr. Of shoes,which she needed.

Great selection and friendly customer service.

So easy and simple with the "pick up in store" option. Ordered on line, 2hrs later it was ready for pickup, go in give your name and they hand you the order and the paper receipt to go with the emailed receipt on line! The service in store was fast, courteous and efficient. In and out in 2 minutes and that is amazing considering today is December 19th , the last Saturday before Christmas! Highly recommend! Also, FANTASTIC prices and deep discounts when ordered on line.

I love the buy one pair get a pair for 50% off deals. It makes it easier to get nice shoes for the kids, or is a nice deal when my husband and I both need shoes. They have a good selection of shoes and their inventory changes depending on the season.

Great selection of shoes and competitive prices. No complaints here. Thanks for the help ladies!

This is why famous is out of business and rack room thrives. Buy one get one half off plus a 15 dollar coupon and military discount. 2 pair of shoes originally 100 bucks and got it for 50 bucks. Name brand shoes. Plus customer service always great.

Excellent selection with great prices. Plus 50% off second pair. The manager was very pleasant and could not have been more helpful to the point of ordering the not in stock size of my wife's shoe and having it shipped to our home

I needed shoes in two different sizes and found one, but not the other. Alexis was great by finding both pair at another store location and put them on hold for me. Excellent customer service!

If you have small feet like myself THIS is the place to hit the clearance racks! If you hit them at the right time when they have the BOGO sale, let me tell you ... I got 2 pairs of Nike running shoes and socks for $50!! Great place to buy back to school shoes too!

I love their 50 off on second pair always take the offer very nice shoes and if they don't have your size you can order it and get delivery to your house.

Just left there it's Sunday July 31st at the Massaponax Virginia store the staff it was too young ladies were amazing

A awesome experience! I had to return the shoes that I bought from up North, they gave me no problems very helpful very polite

The employees Extremely helpful and polite and my granddaughter lost her Phone The manager in the store heard the phone ringing Found the phone And call the number back which was my wife They proceeded back to the store to retrieve their phone and thank the manager very very muchI highly recommend rack Room shoes

Great selection of shoes and the staff is extremely friendly and helpful

They were very helpful finding what I was looking for and get sales going on.

Went into Famous Footwear before coming here. The prices here at Rack Room were better, many were $10 cheaper, some more.

Great selection. If they don't have your size they'll order it. Awesome

The cashier was new and removed my tags but that's okay