PNC Bank

Having driven from Amlia, VA to PNC in Henderson, NC, it were so refreshing to be greet by the Teller and her Trainee, exceptional customer friendly service. Which certainly made my drive back Amelia, VA with no regrets about the long compute.

These reviews about "rude tellers" are insane. If you treat THEM with respect they treat YOU with respect. This PNC branch is the reason I stay with PNC. Latashua and everyone else there are professional, quick, and kind. Anyone that tells you otherwise is probably an entitled jerk 🤷‍♀

I have to say my experience with customer service at the Henderson PNC Bank was phenomenal. They answered my questions very helpful and respectful. Latashua and Monique was very helpful and helped me get what I needed.

Great bank
Always fast and convenient and great people working inside

I've been a customer for a number of years...never had an unpleasant experience.

Got taken care of quickly and the people that helped me were both very friendly and very professional

Love the free ATMs with any dollar amount withdrawals.

A OK PLACE

I've been to a lot of PNC branches, and even a lot of pretty bad ones (most are) - but this one is by far the worst. I'll be closing $160k in accounts immediately. Absolutely terrible customer service and rude tellers are just the beginning. Bank anywhere else.

The atm charged me $3.50 plus $2 from my card So $5.50 total So I'm confused I thought all pnc 🏧 Atm's were known for their "surcharge free " atms well not this one I drove 8 miles so I wouldn't have to pay an atm fee and I should of kept going another 2.3 miles to the pnc atm in the sheetz off ruin creek cause I know they dont charge me

Customer service is a thing of the past
This bank is more interested in greeting customers than actually helping them

If you have ANY other choice of banking, choose it. Absolutely terrible customer service. Literally working to move ALL 4 of my accounts today after the experience I had today. Enough is enough.

1 teller for inside and out and extremely unhelpful management. Avoid this bank unless abusive and predatory practices is what you after.

Cant ever reach the bank by phone. Menu comes up but no dial on their end.

Very slow service 1 teller and and she is very slow terrible had to wait over 30 minutes