United States Postal Service

Although not new to the area, "my" post office has been in Sutter Creek for the past 4+ yrs. I LOVE this office. The folks who work there, including Tina, Stephens, Joshua, Hannah and occ others, are the friendliest and most cheerfully efficient people. As I've said I'm not new to the area, but the few years affiliated with this particular office have really given me the genuine small town charm and familiarity I never knew I'd been missing. Hats off to this crew.

Very friendly, knowledgeable staff. Easy access and parking.

I just want to say that the staff at the Sutter Creek post office are really great!
I needed information on a package I had sent to my granddaughter out there and they were so friendly and helpful.
Thank you!

It's a good post office with nice folks.

After the entire staff quit, boo, Tina remained to do her job. She managed to be efficient, helpful and cheerful to boot. I can't say enough good about her work ethic. I have had many issues with this post office and have written to the powers that be on more than one occasion. Though never concerning her. I'd like to think I am a fair individual and therefore would like to sing my praises for Miss Tina of the Sutter Creek post office, we need more like her, everywhere.

Awful , they received my package and then sent it to Fresno then Sacramento and now who knows , they constantly deliver my mail to some other businesses and often give me other businesses mail . Which is odd since the numbers and names do not add up . I know they all are on drugs but hard to prove since they never drug test them because they would have to test all . Gl ever trying to call them they don’t answer the phone

Postmaster and staff are incredibly rude and lazy; refusing to look for packages even though tracking info clearly shows the package is there. They are rude to customers and make up policies to suit there needs. Policies that their own customer service team is unaware of. They've also threatened police action against people who are inquiring about packages more than once a day claiming that in doing so you are harassing them. One quick call to the police department confirmed that it is not harassment to inquire about packages more than once, and that it would be a gross misuse of police resources if they were to call on customers who were doing so. Bottom line: they need a new postmaster who is friendly and who will do her job and is not lazy or rude about it. I would advise using any other post office in the future and avoiding Sutter Creek Post Office at all costs until they hire a competent post master.

Mail theft led to me getting a PO Box. Then they change their hours constantly making it difficult to get mail.

I should not receive any mail in my box at my residence as everything should be forwarded but I constantly find things for other people or packages and I have repeatedly said do not put anything in the box.

Just again today after going in on Friday and saying do not put anything in my box, I find packages stuffed in the box and the box popped open being so full. Also, I founds weeks worth of advertising from grocery stores.

I would give this 0 stars if I could. The clerk in there and the “postmaster” are absolutely rude. I have my mail on hold there because I currently don’t have a place to live and I’m waiting for important mail to come in. Including a check which I could really use because I have no money due to losing my job because of the COVID-19. I’ve checking everyday for my mail and the lady had the audacity to threaten me and tell me that she is going to cancel my hold if I continue you come in everyday.... meaning that she would send my mail to a place that I no longer live at because she was to lazy and irritated at me for no reason to keep checking. This is my lively hood that you are messing with and I’m pretty sure it’s illegal to withhold mail from me because you don’t want to do your job. HIGHLY UNPROFESSIONAL AND EXTREMELY RUDE.

Usps says it can't deliver a package. It's vitamins small package, parcel box is empty. The mail person hasn't even been here yet. Ridiculous

Gee thanks Post Office for losing/stealing my PO Box fee and telling me to come back to fix it during business hours, ya know some of us have jobs and stuff. Complete incompetence.

Horrible service in person.
None answers the phone when you call.
Provided no answers to why my packages have been “lost”.

Lost my mother in laws Christmas present whom is a postal worker. Thanks for ruining Christmas post office.

It's impossible to check you PO Box with these very limited hours if you work full time 😔

Rude staff and unable to help you with simple mistakes