Gary Charlon - State Farm Insurance Agent

I recently had to file a claim on my car. Gary Charlon's State Farm Insurance was amazing at helping me file the claim. The girl's in the office took wonderful care to see that I was helped and had a swift payment made to get my car fixed. They also set up a rental car for me so I would have transportation during the time my car was in getting serviced. Gary and his staff most definitely are the ones to go to for outstanding, professional, and very accommodating insurance services. Thank you for all that you do!

Excellent and seamless process with the vehicle claim. I had not submitted many claims in the past. All questions were addressed with clarity and understanding of expectations from the team members every step of the way.

Thanks for making the unfortunate situation of vehicle repair much more tolerable. It is greatly appreciated.

This is the 2nd time in 4 months that I've had to make a claim with Gary Charlon State Farm. I am so impressed that they nailed it twice that I decided to leave a review. With covid, nearly every company's customer service has tanked. But not Gary's group. They are the most professional industry I've worked with in years. And I didn't even WANT to deal with them because that means my car is hurt. Lol. But when you HAVE TO, it's nice to work with efficient, friendly people like Gary has working for him.

Gary and his team are wonderful. They are very helpful. They were willing to do whatever to make my claims resolved as quick as possible. I don’t have any better words to describe about them. They’re the best. Thank you Gary, Abby and the whole team. You guys are awesome.

My roof got wind damage, called my local State Farm office. They helped me find a roofer that responder right away. State Farm came out and inspected the damage, and then approved the whole roof replacement. They reached out every few weeks to make sure everything was moving forward. They were so helpful and made the process so smooth and easy.

We had a great experience filing a claim with the Ridgecrest office. They made our first time super simple and worked with the shop to keep the process and repairs moving. Totally recommend Gary Charlon’s State Farm team!

State Farm did an awesome job of following up and following through on the claim through completion. Gary and his team were AWESOME and are much appreciated.

I cannot speak highly enough of State Farm of RC and their exceptional service they provided during our claim. From the moment we contacted them, they were attentive and incredibly supportive. Their professionalism and knowledge gave us the confidence to know that we truly were in good hands.

Charlon State Farm is always a great experience. Never had an instance they didn't make me feel like I was their last policy holder. Very polite and according. Today's discussion was incredibly informative and gave me increased peace of mind. Thank you

Always easy to work with and friendly. Destanee took the time to explain things well and provide options and support. Made the interaction positive.

Thankfully everyone at State Farm over the years has been helpful. Its funny, Chris has been one of my insurance dude's for years.
Before I had a family and was a bachelor, and got my first ever insurance on my car with an lil small town local insurance. He went from a small fry to working with the BIG DOGS!

Wonderful experience each time I went there ! Super courteous, knowledgeable & reliable staff ! Very fast response with attention to details and a strong will to assist me in the best way possible ! Very positive atmosphere !

I had an unusual auto insurance request for my business. State Farm was able to provide the needed coverage. My experience with Irene in the Ridgecrest office was exceptional! She went above and beyond to make sure I got the coverage I was looking for and she was very professional with excellent customer service. Highly recommend!

Everyone a Gary Charlon has been nothing less than professional and responsive to any of my request. They have been informative, helpful and consistent while I was going through my claims process. Simply put, just a great bunch of folks willing to go the extra mile for you.

I would like to point out the fact that when I went to State Farm I was greeted by professional staff first thing at the front desk and kindly directed to Emilys office. She was a knowledgeable agent with a personality that made my situation and experience very easy. Highly recommend visiting the Gary Charlon State Farm office for your insurance needs!

We have all our autos and 2 motorcycles plus our homeowners because the more you insure with them the bigger discounts you get its saved us a ton of money especially autos and have been with them for about 25 years. They have the best service and are very quick to reply and pay out claims. Everyone there knows their stuff!

Everyone was very nice and helpful! Willing to answer all our questions, helped adjust our policy, and even offered some coloring pages for my toddler so she wouldn’t be bored. One of the best State Farm offices we’ve dealt with

Love it here always good and welcoming Destanee is the best worker there is always had great customer service

I’ve always been fearful of the day I’d have to have the ‘need’ for my insurance company…unfortunately, that day came last month when I was in a car accident with my children ……my first call was to my insurance company regarding the matter and instantly my fears were put to rest with Gary Charlon State Farm. From my first point of contact with just the most attentive assistance from Dixie, to the amazing guidance of Emily, everything was just stellar. Emily’s knowledge, compassion, willingness to help and her understanding of such a stressful situation, was so comforting. I was truly put at ease knowing I was in THE BEST hands with Gary Charlon State Farm. Emily is an absolute asset to the establishment and I will forever be a loyal customer!!!!! Thank you again!!!!

Emily was the best! We puchased a new vehicle and went to the office to add to our policy and Emily went above and beyond. She let us know we could update our policies to better for little cost, and we did. She is a great asset to your team Gary. 5 stars is not enough. 10+.