Tustin Jewelry Mart

Glenn is a fantastic jeweler and I purchased 2 wedding rings from him. It's been over 20 years so I'm not sure they are still in business but would love to purchase another ring through him.

Know what you want before you walk in any jewelry store. The sales staff will sell you something you may not want if you don’t have a plan. They are prompt but check their website and inventory first then only get GIA certified diamonds for the best gems. Study before you go. You will be happier with your purchase.

AAA family jewelry is a first class and honest family owned store. Donna is truly amazing, kind and honest to deal with and extremely knowledgeable. Tony is knowledgeable and also nice to deal with also. This is a great family operated store.

Five Star Jewelry (Marie)
Maries inventory is great, the quality and price you can't find anywhere else. Please come see her before you look anywhere else. You won't be sorry!
She is located in the back of the store.

Sam is very fair, and the jeweler in back is fair on his priced for re-rhodium white gold rings and odd jobs. Seem trustworthy. Wait...did I say that??!!!

Bueno

Wow....not sure who you dealt with...but I have purchased several pieces from one of the booths at this mart and have been truly satisfied with the quality and prices I've paid. The stuff at the exchange is worst...the stuff they advertise is of poor quality its a TV luring ad they show when I went there they told me you get what you pay for...well I paid less for more at the mart.

The Golden Box is the place to go here

A collection of individual vendors. Some were nicer than others, while some were afraid and couldn’t stop gossiping when I took pictures inside the store. Better leave them alone ;)

No items have price tags but some are quite pricy. A pair of jade earring was $1400 USD, which look like one worth 500 CNY. So one could possibly book a round trip flight to China, get the earring, and still spend less.

INCOMPETENCE: I took two watches that were in operating condition except for needing new batteries to this shop. I asked for the batteries to be replaced. When the watches were brought back to me, one had the stem used to adjust the time and date jammed in place and immovable. I was informed the other watch would not work even with a new battery. The second watch was given to me with the back cover taped to the watch because the cover would not reattach.

So I took the watches to a store down the street called Jewelry Repair Newport Beach. The owner/operator is Swiss trained. He quickly diagnosed the problems caused by the Tustin Jewelry Mart and fixed them for a reasonable price.

Moral of the story: Don’t take a watch to the Tustin Jewelry Mart for battery replacement or repair. My experience is they don’t know what they are doing and may well break what isn’t broken.

I brought 4 pieces in to be appraised, the clerk spent about 10 minutes looking at them followed by a quick "you have nothing." no mask 2 feet away, indicated he would like to dispose for us. After we indicated we would like our jewelery back he acted shocked and yelled as we walked out "the small broken one might be real". When we went elsewhere we found we had one large Stirling silver ring, small gold plated, and a diamond worth 50$