Shafer Plumbing

I recently had the pleasure of engaging with Shafer plumbing for some plumbing issues at my HOA Community, and I couldn't be more impressed with the service I received. From start to finish, their team exhibited a level of professionalism and expertise that is truly commendable.

First and foremost, scheduling an appointment was a breeze. Their office staff was courteous and accommodating, working around my busy schedule to find a convenient time for the service call. This initial positive interaction set the tone for the rest of my experience.

We've used Shafer Plumbing for many years and have always been pleased with their service. Our latest repair was a toilet that was constantly running - it needed an extra part that had to be ordered. As soon as the part arrived the plumber was out to fix it and no no more water loss! Thank you Shafer Plumbing for another job well done!

First time homeowner with multiple projects, contractors, and quotes... Shafer Plumbing is the Best choice out there in OC! Shafer Plumbing and their Team not only met but exceeded my expectations! 100% Professional, Polite, and Excellent Communication. They go above and beyond to get the job done right! Already got them lined up for future plumbing projects!

We had guests in town for the holidays and the guest bathroom toilet developed a leak. We called Shafer Plumbing and they came out right away and fixed it for us! Great response and the plumber left the job area spotless! We had plans for the day and we left a key under the mat and they let themselves in and out. That is how much we trust Shafer Plumbing.

Derek arrived at our home and quickly evaluated the plumbing problem. He carefully redesigned a new pipe configuration. With Raul joining him, they opened up the drywall and installed new pipe and new connectors to correct a sewer backup. Reaching out to Shafer Plumbing was a smart decision. Derek and Raul were knowledgeable, experienced and clearly wanted to do the best job they could for our family. Having confidence in those who work on our home reduces the stress and results in positive outcomes. l wholeheartedly recommend Shafer Plumbing.

Technician, Raul, from Shafer Plumbing is very knowledgeable and honest. He did a fantastic job. He installed a Gas Valve controller for my Rheem water heater. Rheem sent me the a new controller and instructions sheet. Initially, I thought I can do it myself. But I wanted to go with a professional. Raul came in looked at my Gas connection and told that the current connection was not installed as per California Code. He explained why code is enforced. He installed T type connection to prevent the damage further caused by some substance that might come as part of the gas.
Overall I am totally impressed with the work that was done. Planning on taking Shafer's help for my future home improvement projects.

Technician Raul was punctual, friendly and efficient. He listened to our account of the plumbing issue and was able to find and solve the problem in a timely manner, while explaining the process as he worked!!

Have used Shafer Plumbing for over 15 years.
Will continue to use them as they provide good, consistent service.
It's good having a plumbing service you trust.

We've used Shafer for about 3 years after they did a great job putting in a new hot water heater for our home. Our previous plumber had just retired and I was thrilled when I found out Shafer is a complete service plumbing company. No matter the job they work with you to get the right technician to the house as quickly as possible. This week Taylor arrived right on time, diagnosed the problem quickly, did the outside part of the job first and then came in the house (used booties without being asked), finished quickly and left the place spotless. Plus he's the nicest guy and clearly knows his stuff. I would recommend Shafer to anyone.

Our water heater stopped producing hot water so I initially called our home warranty service. Not only did they wanted to charge $75 just to inspect the system, but their contractor was completely booked for a month. We have 4 kids, so that was not an option. I called Shafer Plumbing, who came the next day and inspected our water heater for free and when it had to be replaced, they replaced it in a couple of days (mostly because I returned their call late in the day). I highly recommend their service. We have used and trusted their service for more than a decade over several properties and not only are they highly competent, they are quick to respond and their prices are very reasonable.

I can't say enough good things about Shafer Plumbing. After calling them to get a second opinion on a leaky pipe, they sent a plumber within one hour. Their estimate was nearly $200 cheaper than our first estimate from a different plumbing company. Raul, our plumber, was quite friendly and professional. He gave a courtesy call before showing up, came on time, walked us through each step of the repair, and cleaned up after himself. He even willingly took a look at some other light plumbing repairs. After he left, he texted us a summary of his repairs, and a personal reference for the drywall. Communicating with the office and billing department was easy and seamless. 5 stars + for Shafer plumbing.

I have been doing business with Steve at Shafer Plumbing for 12 yrs. I have a small business but he has always treated me the same as his bigger clients. His men are clean, dependable, efficient and honest. A must when you are working in the homes of others. I refer him to all my family and friends.

I always use Shafer Plumbing for my plumbing needs. They are professional, honest, and produce quality work. This time, the technician offered his honest option from the perspective of a homeowner. I know other plumbers would take advantage and offer unnecessary services. He also got a second opinion from his supervisor.

Very satisfied. The plumber was on time and was very courteous and professional. Work was completed quickly and cost was less than I expected.

Needed some parts replaced on my water heater, called and they were able to get out as quickly as possible. Tech was done with repair within 30 min. price was very reasonable.

My kitchen sink was backed up and could not be used, it was right before the weekend and I needed it fixed asap; they worked with me regarding what time I would be home, they very responsive, efficient and professional, they left everything clean and working great! I would highly recommend this company. They were recommended by a friend, I have used their services twice and have not been disappointed.

The Shafer plumbing guys were friendly, diligent, really seemed to know their job and didn't leave any mess. They arrived when expected and quickly got us converted from a tank water heater to a tankless and back to enjoying hot water again.

Shafer plumbing has done many jobs at our house and a host of our family's and friends homes. They are very honest, reliable and stand behind their work.
They remodeled our mothers bathroom, found and repaired slab leak, ran gas lines, unclogged drains and a host of other items they have repaired. We highly recommend this company. Steve and his wife Ruthie own this company and are extremely knowledgeable, friendly and explain exactly what needs to be done in layman's term.

They are very fast efficient and professional best plumbing company I've ever dealt with.

Called late on Monday and they were at house the next morning to fix a leaky hot water pipe leak.