Icon Hearth & Home

My wood stove door needed a new seal. They did a great job. I picked it up today. I received it back squeaky clean. And it wasn’t squeaky clean when I brought it in. Also, my door handle was sticking when I’d turn it. I didn’t mention it to them, but when I received my door back the handle was super smooth to turn. Much better than the way I brought it in! They were very nice and friendly. They also went out of their way when I came back to pick it up. I was tight on time so I asked over the phone if they could run it out to me and put it in the back of my truck when I pulled up. And as soon as I pulled up they walked out with the door. Thank you!

Wonderful. Neil helped us the second we walked in the door and actually left the shop to follow us way up the mountain for an assessment of our placement.

Reasonably priced and full of knowledge on the products they sell. No up-sell, no hassles.

Very nice showroom. The salesperson Roberto was knowledgeable and friendly.. we ordered a Kozy Heat fireplace. We have had one for about 10 years and it has been problem free.. so we were glad they rep Kozy Heat. We are adding this to our new home.

The people there are curious, nolagable and very helpful. I didn't buy my wood stove there. But, they were able to look up the parts I needed for one I was given. I will always go there first for all my wood stove parts and questions.

Excellent service. Friendly & efficient. Knowledgeable. Offered many suggestions. Products were what we were looking for. We'll probably be purchasing from them.

Excellent customer service. Excellent products! Excellent referral to an excellent contractor who helped adjust our hearth to fit the new wood stove specs :)

I only called about service, which they couldn't provide for my particular stove, but stayed on the phone with me for 10 minutes listening and offering advice and recommendations !!! Most productive call of the morning !

Great people, bought a gas fireplace. Very helpful.

Super helpful staff would recommend the store to anybody

Staff is extremely knowledgeable and answered all my question thouroughly!

These folks really helped me out in a pinch. Give them a look.

Good response to our need for fireplace insert. Very helpful.

Awesome people. Very helpful.

Really friendly and helpful