Unicare Community Health Center - Fontana

It was a very reliable health care center.

Front desk friendly customers service

DO NOT GO HERE FOR HEALTH!!!

The main manager was very rude when I tried to check in as a first time patient. I than sat down she kept staring at me I assume it was because I'm Black (African American). They were seeing people who had appointments later than me. I sat and waited for over an hour. They kept my ID and social Security way to long. I wouldn't trust this place with your health all lives matter color is nothing. But here they are very dirty the floors the walls where nasty they keep sick and non sick patients in the same small area. The area fits about 8 they push it to 20. Overall I will be filing a lawsuit against this practice.

Usually have a good experience but today 8/4/23. I had the worst experience ever. Doctor had me waiting in the room undressed for an hour. If I hadn't called to see if she would ever get to me I don't know if she would've ever gotten to me.

Everyone here seems to be rude dismissive and unconcerned from the front desk staff to the doctor who continuously cut me off as I attempted to explain the reason for my visit i definitely felt unheard he spoke as if I was a child who was confused about the things I was saying. At the end of my appointment the doctor asked if I had any questions? I said what is the plan for my care he really had no answer and refused to consult with me about the medication I was prescribed only offering that it would be sent to my pharmacy smh… this was by far the worst experience I’ve ever had in healthcare especially after waiting 2 hours past my appointment time to be seen! I wouldn’t waste my time coming here ever again it is very sad that places like this operate because you have rights as a patient to a decent level of health care that I’m afraid this place can’t offer.

Don’t recommend if you have an appointment they make you wait an 1 hr and a half until they are ready to assist you and when you do get called in they still make you wait even more for just some results that they already had “ready” only recommend if you want to spend the whole day there to waist your time.

When they leave you 30 min in 3 days in a row waiting to answer if you paper work is ready….

Don't go don't waste your time here.... Better off going to Mexico to see a doctor

Pésimo servicio.
Te dan una cita y llegas y tardan demasiado en atenderte y después te pasan al cuarto donde te dejan aún más tiempo. Tardas más en estar esperando que en hablar con la doctora.

Malísimo servicio ni mis niños ni yo volvemos a atendernos ahí. La ultima ves que fui. Tenia mi cita pos partum y fui con mi niño. Y mi niño estaba muy inquieto llorando porque ya llevabamos una hora esperando para que me atendieran entonces le dije a la enfermera que me iva a ir porque ya no podia esperar mas. Y cuando me Di la vuelta le dijo a la doctora que yo era una temática. Que vergüenza de personal la verdad. Si no saben organizarse. Para atender a los pacientes mejor ni trabajen de eso. Además de que es carísimo el servicio te tratan mal. Que mal la verdad asi es como pierden pacientes