Smart & Final Extra!

Clean, friendly and nice sales! I think this is about the only place in Tulare where you can bulk items for a decent price. All of the workers are always in a great mood too always smiling and helpful! Keep up the great work guys!!

It's better than foods co by far. But it's mostly a bulk item store. They are clean and friendly and they bag your groceries for you!

The vegetables are really good. They have their own brand called First Street for many different items and for most, I like better than the original companies. It is not my favorite place for beef but all other varmints are great. Great place if you have a business because they do have stuff in bulk that range from vegetables to food containers. Beer and liquor is available

I run a small business called Jazzy’s Sweet Treats and earlier this year I introduced ice cream sandwiches, ice cream sundaes, and adding a scoop of ice cream to my treats (a la mode)! But first I was on the quest for the BEST vanilla ice cream sold in a 3 GAL tub in the Visalia/Tulare area!

I stopped by Smart & Final one day in Visalia off Mooney and saw they had the Thrifty vanilla ice cream sold by the 3 GAL. Yes, Thrifty as in the brand that we all know and love when you buy a scoop (or two) of ice cream at Rite Aid! It’s super creamy and ultra delicious! I think people began to also realize this because I have had the hardest time finding it at either Smart & Final location in Visalia lately. I had a big event coming up, the Springville Apple Festival and I wanted to have the Thrifty ice cream there for my customers but when I went to both locations in Visalia, all they had was their First Street brand vanilla ice cream! I was super bummed because it doesn’t even come CLOSE to Thrifty. 👎🏾

In a time crunch, I went ahead and bought two First Street vanillas cuz I really needed ice cream at the event. But something told me to look up other Smart & Final’s in the area and I saw they had one in Tulare. When I pulled them up on Yelp ..they had terrible reviews because of the customer service. I was like “Okay, I’m gonna call them and see if they can turn around their 2 star reviews and give them a chance to deliver EXCELLENT customer service for me”. And they did just that!

I called them at about 10am asking if they had any Thrifty vanilla ice cream in a 3 GAL tub”. The employee put me on hold and came back and said “We’re out BUT let me see if our truck is due to have any on it. It’s coming today around noon.” She put me on another brief hold and said “Yes! The truck is gonna have 3 Thrifty vanilla ice creams on it! Would you like me to put one aside for you when it arrives?” I asked her if I could have 2 please and she said sure! I also asked if it’s possible to exchange my two First Streets for the Thrifty, she said no problem! Just bring your receipt.

So once noon rolls around, I call them to confirm if the truck has indeed arrived with the Thrifty vanilla ice cream. It had and she reassured me they already had my two Thrifty’s set aside with my name on them all ready for pick up! So I pack my car with my ice chest and ice packs, go to my kitchen here in Visalia to pick up the First Street ice creams from my freezer and drive down to Tulare ensuring they don’t melt and make the exchange. Right when I walk in I noticed they had pulled my Thrifty ice creams out of the freezer and put them on a dolly by the registers in anticipation of my visit!

HUGE shoutout to Daisy in the freezer section (and I believe the managers name was Jaclyn)! You saved my event and it wouldn’t have been possible without your outstanding customer service and going above and BEYOND to help a stressed small business owner with something as simply as vanilla ice cream! 10/10 HIGHLY recommend!

First and foremost customer service is A+. I know that if I need help finding a particular product, I can rely on their friendly staff to help me out. Secondly, their shelves are always full and the rest of the store is always clean. Lastly, the produce is best in town. It’s always fresh and ripe. Kudos to all the staff there.

Clean, fully stocked and friendly staff. Nice clean bathrooms.

Always a great place to shop.

I always have a great experience at Smart & Final. The store is always nice and clean, and employees are always friendly and helpful.

Employees are very helpful seem to be glad they are there. Like to shop their bakery.

Good selection and clean...

This place is better than Walmart. It's loke a mini Sam's club with option to buy bulk in everything. Prices are better than Walmart. A lot of selection for every product. Place was clean. You have fresh produce section too. 10/10

The cashiers are always friendly. We enjoy shopping here for large family gatherings.

This store has it all its well stocked...very clean..fast service...friendly employees..I never leave empty handed .I find meats well priced juices frozen items sodas .. can veggies fresh veggies all well priced stop by and try it you won't be sorry

It was good and got attended fast, since there wasn't too many people, but the cashier didn't pack my items. I had to do it myself. Is that how it is now? Other stores pack my items.

I love to grocery shop at Smart and Final. They have great product you don't usually see at regular supermarkets and the prices are great. I love buying the buckets of ice cream from here. They are quality ice cream.

Great place to shop and save!

I fine what I need and smart and final especially around the holiday seasons the cashiers are very pleasant and friendly in the store is very clean I will continue to go back into the store.

I found a lot of good deals at Smart & Final you'd be surprised

It's a great place to shop always go for the ads and sales great produce Bakery frozen foods customer service is excellent very clean store highly recommended to shop with family and friends it's very very clean store

Most helpful! I have been to two Smart & Final Stores, one in downtown Visalia, and this one in Tulare; the staff in Tulare is dedicated to customer service everytime I go.