The Miller Insurance Agency of Washington

Miller Insurance is well-staffed with knowledgeable agents and staff and I highly reccommend this agency for all your insurance needs. I had a question about claims handling for a property claim. Hannah researched the answer and promptly called me back with a solid answer. As many insurers today move more and more towards eInsurance/digital solutions it is nice to still have personable agents who will speak with you! AI may save money for the carriers, but, it will never replace the one-on-one interaction between an agent and her customer.

Gretchen was an absolute pleasure to work with! Not only did she get us an amazing deal on a home and auto bundle but she genuinely cares about the people she works with. She remembered small details such as the fact that I am a veteran and even sent me a message on Veterans day thanking me for my service. I am glad I found Miller insurance agency and will be using them as my insurance provider for years to come!

Ben and his team at Miller insurance are always there ready to assist with whatever you may need, never skips a beat and makes you feel like you are their number one priority, every time!
So friendly, so professional!

As a Truck Driver / Owner Operator it is very hard to find someone that is as Friendly and helpful as Mr. Ben. He goes far beyond any other agent will for clients. Also really quick response time, that’s a big thing in the trucking industry. I would recommend them to everyone.

Gretchen has been a JOY to work with . She researched until she found the best policy for my mobile home. She has a great sense of humor and is very helpful. I also had exposure to Hannah when I called Gretchen the other day, and she was so nice and friendly when answering the phone. I must conclude that everyone in that agency is terrific to deal with !
I trust this agency and staff for complete honesty. I had Gretchen give me quotes on my auto policy and she let me know up front that she could not beat nor match the price. Then she helped me notice some issues in my policy and I am grateful to her. I will remain associated with this firm and wonderful staff. More insurance agencies should have the CUSTOMER SERVICE the Miller Insurance Agency has. CONGRATULATIONS to a job WELL DONE !! Joan Bradford

Working with Ben Miller and his crew has been a pleasure. They are quick to respond to our emails and so very helpful with the information we needed. We would do business with them anytime.

I've been with Miller Agency for several years now. Their communication is top-notch as they contact you before your renewal to let you know about upcoming changes. They offer suggestions on what can be done to make sure you're adequately insured and things to consider to bring down the cost of premiums. They look out for you and that's something I value. I've had the pleasure of working with both Ben & Gretchen.

We've worked with Ben, Gretchen and team for years and they have been fantastic. Unfortunately, this year we had to deal with a bad accident where our truck was a total loss. Was comforting to have the whole Miller team checking in with us, guiding us through the insurance process and providing us with valuable coaching.

Very Grateful to have come across with Miller Insurance Agency!!!
Excellent service!!!
I had been with an insurance company for many years. Decided to give Miller Insurance Agency a call because my homeowners insurance had gone up so much this year. Miller Insurance Agency reviewed my Homeowners Insurance policy. We talked about updating some information and making some changes. They were able to save me more than half of what the new rate increase was with the previous insurance company.
Excellent, wonderful, friendly and very knowledgeable people at Miller Insurance Agency!!!!
Always on top of everything.

Gretchen is great, always quick to respond and thorough with all our requests and needs! Couldn't be happier would give more than 5 stars if there was an option!

Ben and Gretchen were so incredibly helpful with getting us the right coverage for our runners club events - Ben thought it would be cheaper to go through a 3rd party, went to the trouble of filling out the entire application to see and helped us set the whole thing up for no benefit to himself other than to be helpful. Can't recommend these good people enough!

My husband and I have been using this agency for a couple of years now and we have been very impressed with the level of service. The office is very responsive and the staff is extremely friendly. They helped us find new policies quickly and easily when we weren't happy with our insurance provider. They take great care of their clients. I highly recommend!

We've been working with Steve Birds from The Miller Insurance Agency for a few years for both our personal policies and my business insurance needs. Steve is a super dedicated agent that has help me navigate through all the coverage options, taking out the guesswork to get to the best possible coverage. As a small business owner, having an ally like Steve in my corner has been huge confidence booster as my business needs change this past year. I'd highly recommend Steve and the The Miller Insurance Agency.

The Miller Insurance Agency is so amazing. They have been our agent for over 5 years and they still seem to amaze me. I recently bought a motorcycle and getting it insured was incredibly simple. After we got the motorcycle insurance complete they sent me an email about the insurance on my other vehicles ensuring I was happy with what I had on all the other vehicles. Due to my indecisiveness I had changed my mind a few times while going over my current policy. They were happy to make any and all changes in their response was quick simple and polite. Two days later I sold one of my cars and bought a new one, I was feeling bad that I had to have them go through the policy again to add the new vehicle. Gretchen happily made changes to my policy again and didn’t miss a beat treating me as if it was my first time calling them even though I had already made changes three different times in the last three days. I am so proud to call them my agent and recommend them to everybody that is in the market for insurance. They always find the best deal and they always make dealing with them a great experience. I have never once had a single issue with any of my policies or with their customer service. I wish I could tell the world how great they are. If you are in the market I highly recommend giving them a try.

I’ve worked with The Miller Insurance Agency for all my insurance needs for over 7 years now. They help me and my family with auto, renter’s, and life insurance policies. I’ve specifically worked with Gretchen through this whole process and she is absolutely the best. She’s an extremely smart cookie, always advising me on the most cost-effective policies that offer the best value. Not to mention, she is INCREDIBLY personable and puts in effort to remember small details about my life to help personalize my policy needs. I’ve also worked with Ben, the owner, and I can tell that the outstanding service comes straight from the top.

I’ve personally referred a close colleague to Gretchen and the colleague couldn’t thank me enough as Gretchen was able to look at her insurance situation and find a better auto policy that fit her needs. I absolutely recommend working with The Miller Insurance Agency as you always have someone to call or email whenever you have a question, instead of sitting on hold to be transferred from department to department only to talk to someone who doesn’t know anything about you and your family’s needs when you work directly with an insurance company.

After reviewing my policy, Gretchen found that I was grossly under insured for our outbuildings. She took it upon herself to get "and give us the best options. Although we hope to never meet it, it's Comforting to know we have the coverage we need. Thank you

I was seeking assistance in getting an insurance quote. Will was kind enough to call me and provide assistance! I had reached out to another company previously and essentially did not receive what I needed to make an informed decision. TMA was courteous, friendly, helpful AND FAST!

The Miller Insurance Agency is wonderful with customer service. They go above and beyond for both new and existing customers. We have appreciated their prompt response to questions, calls to update us on policy status, and to work to make sure our coverage is what we need. We would recommend them to anyone.

Ben Miller has been serving us for our insurance needs for many years now. He has a great team of people who are always eager to help and very responsive. Gretchen has always been very responsive to all my requests and delightful to interact with. She makes sure to explore all options to provide me with the best value in terms of insurance products. I highly recommend them.

Outstanding customer service means I highly recommend this team! Our policies are always reviewed personally to make sure we're getting the best value and coverage, and questions are quickly answered. Gretchen is so easy to work with!!