Budget Car Rental

I travel a fair bit and I’ve rented cars from many different companies . I actually am an Emerald Member of National Car Rentals but I booked this rental through a 3rd party and my experience was nothing short of incredible. The representative in the Bellingham WA airport ( his name is Matt ) was so good. His demeanor and politeness were superb but he took customer service to a new level. I left my passport in the rental and didn’t notice until I got home. After a labour intensive effort to work with Budget’s on-line customer service people I received a call from Matt reassuring me he had found my passport and would be happy to return it via fed ex. He went out of his way to go to a fed ex location nearby and through an arduous process he managed to send it back to me. It’s employees like Matt that make me want to rent cars in the future from Budget I will certainly do that.

Hi all, I wanted to write to express my gratitude and experience with Budget Car Rental in Bellingham Airport (BLI). My Southwest flight was delayed from 9:30 pm to 11:30 pm on. Friday night. Budget closes at 9:30 pm. Matt, the Manager, who I spoke with at 9 am, while he was at work, was gracious enough to wait for myself and three other ppl on my flight; he worked nearly 15 hours! I was so thankful as it had been raining, the weekend, and he had to return early the next day. Thank you Matt!

The experience here was top notch. The two gents behind the counter were friendly and especially helpful to work with. They gave us good recommendations and made the rental process quick and easy.

My wife had training in Seattle and I wanted to make sure she had a dependable car. I just rented whatever was available and it ended up being a beautiful 2021 Honda with absolutely every extra available. Checking out was really easy and so was.dropping off. The guy working was extremely friendly. I am sold :)

Do not waste your time hoping to get excellent service when renting a car! I needed to in Bellingham, Washington, and Budget exceeded my expectations. Top notch service, prompt to my request, in and out in a matter of minutes. That's the kind of business I want to have in my back pocket!

Service was quick and convenient. We did a one-way rental to Seattle with a lot of stuff. They gave us a mini van. Drop off and billing went fine.

The owner of this location was friendly, helpful, polite and got me in the perfect SUV for the cross country road trip I was making. Highly recommend this location.

Wonderful caring staff. I would highly recommend these guys at the Bellingham International Airport.

Got me in and then out quickly, and that's a definite plus!

Great rental
Emily and Matthew are terrific people great service.
David

Matt was amazing! Great professional service!

They are timely and cheap! I love them!

Excellent manager

Went quick and smoothly

Excellent service !!

Was easy & fast, to & from.