Weinstein Supply - West Chester

The customer service in the parts department is top notch . I'm extremely grateful to Patrick for his assistance . Thank-you , Michael O'Sheehan

My wife and I had an excellent experience at the Weinstein Showroom with building our new bathroom. Our sales person was Pete and he did a wonderful job going through all of the fixtures and material for our design. He took his time with us and was very confident/professional at his job. Our bathroom came out better than we ever imagined! We would like to thank Pete, Rob, Jack and the rest of the team over at Weinstein for an outstanding job! Tom & Karen Donnelly.

I am writing to let you know how appreciative I am of the service that Gena Powers provided to my husband and me.

On Saturday, my husband and I were in your West Chester show room, without an appointment, as we were unaware one was needed. You were very crowded, and Gena was helping a couple. She saw that we were waiting and took only a few minutes to give us the help we needed, providing information and her business card.

I emailed her and by Monday, Gena had ordered the faucet that we needed!! That IS SERVICE EXCELLENCE!!!

You can be sure that when we have plumbing supply needs in the future, we will be in your store asking for Gena. Again, thank you so very very much - to your store and especially to Gena.

We have recommended Weinstein's multiple times to our customers for choosing their bath products and have had excellent customer service from them each time. Meg Ludlow went above and beyond in helping our recent customer get their materials so we could finish their project. Meg coordinated the delivery, had the driver call when on his way & facilitated this all according to our schedule! It's tough to find this type of customer service these days, but Meg delivered top notch service! Ask for Meg if you need to choose your bathroom products!!

I purchased a toilet from Weinsteins a few months ago during a bathroom renovation. The Friday before Memorial day we finally got to the toilet installation. The plumber set the bowl and opened the tank box and found there were no parts included. I ran to Weinstein's and got there at 3PM just as they were closing the gate to go home. I explained the situation to Chris the parts manager. He opened the parts counter back up, looked up the parts, opened a similar tank box and gave me the parts. Chris's dedication saved me from being down a bathroom for our Memorial day bash. Outstanding customer service!

My issue was a bit out of the norm. (Like my life.) They took the time to work with me and ultimately developed a tool to fit my needs. Yes, I said developed! From my experience; you have professional forward thinkers helping you align solutions to fit your specific SOW. Thank you Weinstine! Sorry, no photos this time. Was in rush mode today.

Called and talked to Pete in showroom sales, very helpful - needed some replacement parts for our Danze kitchen faucets. Though they didn't have them in stock, Pete got me in touch with a Danze product specialist, who was able to get us the correct parts. Best yet, it was under warranty - WIN-WIN!. Definitely will be coming back to Weinstein for our future purchases. Thanks Pete! -Cheers, Evan in Marshalton, PA

Came in a couple of weeks ago to match a seat from American Standard that was 15 years old... .voila ! The showroom was no help, even snippy.. but the guys at the supply house were spot on. They had a passion for helpfulness that one rarely sees today... they we spot on life savers. This was for a custom painted powder room.. it was very important the color be perfect, and it is. Highly recommend the Supply House.

Patty was marvelous. I wasn't sure what I wanted and she quickly determined my needs and zeroed in on what I might like. She made what could have been an overwhelming process quick and easy. When my contractor moved up the date of my remodel, she made sure everything was delivered on time.

Love Weinstein. Always knowledgeable and awesome products. We use them for truck stock and the showroom is a great source for our remodels 🛁

Professional and knowledgeable staff. They get the orders correct the first time which is a long stretch from the area competition. Nice showroom. Just a suggestion, make an appointment before you go.

Weinstein Supply has always taken care of me when I need parts. They provide training for tradesmen in the HVAC and plumbing Fields.

We were shopping for a faucet for our new kitchen. The team at Weinstein supply were friendly, knowledgeable and got us the faucet at a cheaper price than the competition!

Bob at the counter was so helpful and made my job much easier. Thank you bob.

I've been dealing with Weinstein for many years, always a good experience

I pulled up and they were closed but they opened the doors back up to find me the part I needed.Thanks again.

Complete and courteous professionals throughout this West Chester jewel

Nice and helpful people that work there.

4 star crew..very helpful

Excellent