Ferndale Ace Hardware

Very well-stocked store. The staff were friendly and professional. We hadn't been to this location before but will certainly return.

So I went to our local Ace to see if they had a belt for my vacuum that broke and but only was the customer service amazing, the one who was helping me went above and beyond to make sure and measure and even took other ones out and looked at the model number to make sure it would work and it did! My vacuum is working perfectly and as a single mom with no help it meant a lot to me that he took the extra time out of his day to make sure it would work and saved me attempting to but a new vacuum which I just can't do right now, instead 4 dollars and some change later its back to new! Thank you Ace Hardware and all your hard workers! 😊💜

They are always extremely friendly and helpful. I can always get whatever I need 💯

Love the staff at this Ace location, always helpful and knowledgeable. I make this my first stop on home projects.

Everyone is helpful and even called another store to verify stock when they had run out.

Always helpful staff! Clean store and easy to navigate.

BEST small hardware store in the area! I recently moved close by and I remodel houses so I know the prices at Ace and Home Depot really well. Ace is very close in price and it is very close by and has great customer service! I go here every time when I need something they have.
Plus, my 9 year old daughter picked cherries recently and the owner, Phillipe, was so generous that he let her sell them there. It's nice to experience the kindness and support from small business owners towards aspiring young entrepreneurs. It's a rare thing and should be appreciated by our community.!

Friendly service. I like to support my local Ace Hardware because it is so handy and saves me a lot of time and gas to get to the bigger box stores. I expect to pay a bit more but am sometimes surprised that their prices can be lower the the big competitors. Most of the employees are courteous and knowledgable. I appreciate that.

Every time we come in here, we are greeted & asked if we need help finding anything. Most stores don't do this! We love this store & we'll support them & their outstanding customer service! Keep up the awesome job!

Great little hardware store,can pickup just about anything here. And the ladies at the register are always friendly

Super helpful staff and well stocked store, conveniently located.

Love this local Ace Hardware! I'm a regular and they help me thru project guidance and the owner's, management and staff are knowledgeable, courteous and easy going! FREE POPCORN TOO!

Today, got some extra tools real quick for DIY butcher block countertop installation!

The employees here are friendly and helpful and isn’t that Number one on your requirement for hardware store? They make me feel welcome and like a neighbor when I’m there. From most little projects this place has everything you need, their tool section is better than average, And the prices are competitive enough with the big box stores that I only go to big box stores when absolutely necessary. Best way to describe them? Biggest little hardware store in the county. Love this place!

As they say, 'Ace is The Place', by having them close by has helped me as a handyman complete a lot of jobs - because they had the parts or tool I needed - A big plus the staff are friendly, well trained and knowledgeable- Kudo's you guy's are the best

Got help and got what we needed. Staff is wonderful. Young man waited while I called my husband and between the two of them, they figured out another way to get the job done and i was able to buy the right screws and my husband was able to get the job done without making another trip.

Had a large variety of items, clean, the staff was helpful and knowledgeable. Especially compared to today's average home Depot or Lowe's employee. Parking was good but a little tight. If it says in stock online. That doesn't mean anything though. It means they can get it within a day or so

The best part of moving from the big city to a small town is the outstanding customer service that locally owned businesses have. Every time we shop at the Ferndale Ace Hardware their staff have been attentive and helpful. They also stock a great inventory of supplies and usually have what we need. The last time we were in, they had a porch swing set up in the garden area that we were interested in purchasing. When I asked if they could break it down so it could fit in my car, they offered an even better solution of delivering it directly to us. We figured it would be worth the extra fee to not have the hassle of reassembling it, but when I asked about the cost, their staff member said “oh there’s no charge”. Further, they delivered it that afternoon! The owner Philippe came out himself and set it all up on our porch. A ten star experience!

Prices at par with Home Depot but customer service is just another level.

Always willing to help. Great service

Employee directed me right to the section I needed, and they had exactly what I was looking for. In and out in 5 minutes.