Moscow Auto

Good service for a fair price. Already went twice and they never pressured me into doing unnecessary work on my vehicle like other mechanics in town have. Good communication, timely work, transparency. Highly recommend in Moscow ID.

These guys are worth their weight in gold! They have proven to be very honest and straight forward in their business, and really try to do absolutely everything they can to get you back on the road in a quick and affordable manner. Their work is good and they stand behind it. We don’t go anywhere else!

Just after dropping my baby off at college, and getting ready to head back to Boise, I found myself with a car problem.

I nervously came to Moscow Auto Repair and the mechanics were so helpful.

Unfortunately, they weren’t able to complete any repairs for me because it was a computer programming problem and they directed me to the Chrysler dealership, but their customer service was top notch!

They spent about twenty minutes running diagnostics and sent me on my way without charging me a dime.

As a single woman, these situations can be intimidating, but Moscow Auto Repair was kind and generous.

I wanted to leave a review for Liam I think his name was. A few weeks ago I brought my red 2007 Pacifica touring in because it was stalling at red lights and losing electric in the dash. I asked if he could check the altinator as I was sure that was the problem. He was so kind. He came out, tested both my altinator and my battery and found both were fine. He speculated that the loose connections on my battery were the issues and he'd tighten them for me, which he did. It took him less than 7 minutes to diagnose this possible issue.....

10/10 that guy fixed my problem. I know it may not se like much but as most people we live paycheck to paycheck and I have anxiety around car issues. He's helped me before with little things but this.... This was a miracle. I guess I just want to say thank you Moscow auto and Liam (again I'm pretty sure that's his name). You have been one of the best mechanic shops I've ever done business with. Truly a good shop with wonderfully helpful people. Thank you again Liam for fixing the issue I was sure was going to cost me a months mortgage to fix. You did it quick and easy. And I have not had an issue since. ❤

This place is great! Ran into some alternator issues in December, so I had a tow and an alternator replacement. They were booked out a couple weeks, but it was well worth the wait! Had to run by again recently (license plate screws were stuck), and they were able to replace the screws and inflate my front tires quickly and at no charge! The people are kind and know their stuff, and the prices are very reasonable, too. I'll definitely be back!

Great shop. Good work great communication and follow through.
I recommend them highly.

I’ve been using them for years and couldn’t be happier! Great communication and service!

Their work is a good value — like other local shops, they have quite a backlog of work, so at least for the non-urgent work on my older Audi, it took some weeks to get an appointment and then a couple of weeks to get the parts in and get it done. But it was a very reasonable price for the brakes and cooling system issues they found and fixed. I’m still going to have to take it to an import shop for some of the Audi-specific work that they don’t do, but it’s in 90% better shape than it was!

I always recommend Moscow Auto to anybody I get the chance to. They have provided me with outstanding service, time and time again.

Not only car service, but their customer service is a huge part of what keeps me coming back. If you express interest in knowing what the issue is or what needs to be done, they are always happy to talk you through it. I've never experienced anything but kindness from everyone there.

They also have the lowest prices I've ever seen in the Moscow/Pullman area. But that's not to say their work is of low quality, by far. They don't cut corners, and always get the job done right.

I always feel like their top priority is to get my car running at its best, even if it takes them a little extra work. If you call and they're booked out a while, that's probably why. But if you can wait for them to get you in, it will definitely be worth waiting for.

I needed a trip check on my 2013 Subaru. The service was prompt and affordable. Lane and the others were friendly and respectful. They finished the job in less than 30 minutes. I will bring my car here again. Great service!

These guys were great! They fit me in and repaired my car in just a few days even though they were booked out for weeks. They were open and honest about the cost. I am so happy with their service! Thanks again! My Chevy thanks you too!

Traveling through Moscow and experienced car problems. Stopped in without any appointment. Dan was so great, he grabbed his coat and came out in the rain to offer assistance. He put fluids in the vehicle without charge, and while they couldn’t do our repairs due to timing, they were no less concerned with trying to help with other recommendations to help us on our way. Super friendly and caring.

I had another oil change place tell me my front disc brakes were in need of replacement. I took my vehicle into Moscow Auto Service for the repair. Instead, they informed me that my brakes were fine and simply cleaned them up saving me many dollars. I trust these people and highly recommend them.

I really can’t say enough good things about this place. I’ve had a lot of frustrating experiences in the Lewiston area where I was quoted hundreds of dollars to fix the brackets on my front bumper. These guys went out of their way to schedule me in their last week of auto body repair while switching owners, fixed the issue quickly, the results looks great, and they charged me $50.
I know that Moscow Auto will no longer be doing auto body and is now under new ownership but if business is conducted anything like it was under the previous people, take all your business here.

I actually have not gone in for the service yet but just form talking on the phone with them I feel compelled to leave a review. I was in an accident back in July and when I received my car back from a different mechanic there were still clear issues and no one was taking it seriously, essentially telling me I would need to pay for diagnostic/etc. out of pocket for their mistake. I was finally refereed here and after all of two minutes on the phone the gentlemen I was speaking to was taking everything I was saying as a serious issue and went out of his way to schedule an appointment as soon as possible. I’ll come back and update this once I’ve gotten my car back from the shop but, so far, I highly recommend Moscow Auto

I will not take my cars anywhere else but Moscow Auto. Top notch customer service, fast service and affordable prices. I highly recommend Moscow Auto!

They provided excellent and efficient service and priced justly. The guys working there are nice and friendly. My friend's vehicle does not drive and they even arrange a tow from our residence to the shop, and the tow fee is modest (which I can claim from the insurance company later). Booking in advance is needed, so you can infer how popular this shop is. From my experience, I would say that this is one of the most competitive shops in the Pullman-Moscow area, which I definitely recommend.

My wife and I were visiting our son in Moscow, Idaho as part of a 2 week vacation. We were pulling our RV and staying at the Fairgrounds. The day before we were to depart, our radiator started leaking. We were directed by a couple locals to go to Moscow Auto Services. The locals think highly of their work and their good reputation preceded them. We took our truck their mid afternoon on Tuesday. They were busy but stopped to evaluate our problem. They ordered up the necessary parts and said the parts would be there first thing next morning. We had our truck there by 7am the next morning and they had us back on the road by 10:30am!! We were amazed and grateful for a job well done!! Thank You. We highly recommend Moscow Auto Services. They are excellent mechanics and their customer service is fantastic!

My little brothers 1999 Mercury Grand Marquis suspension completely collapsed while driving down the road onto his left front wheel. Owner Dan @ Moscow Auto picked it up with a tow, replaced both sides ball joints , and new alignment done in less than 24 hours returned to my brother so he can make it to work the next day. All of this was done with me calling asking for help while I am in Boise, and over the phone asking for their services. Utterly amazing service, and value. Couldn't have asked for a better transaction.
Thank you ever so much for saving my brothers rear end!

My daughter attends U of I and her car broke down on a Saturday night. Moscow Auto services was quick to meet her and tow her car back to their shop. Their team then diagnosed the problem on Monday (alternator) and had her car back on the road by Wednesday. We are sometimes skeptical about new mechanics that we are not familiar with; however, I am pleased to share that Moscow Auto Services is an excellent resource in Moscow. While we never want our cars to breakdown, it is nice to know that there is a respectable and reliable mechanic in Moscow!