Smail Acura

Smail Acura always makes us feel like valued customers. We have never had an issue to date with high pressured sales tactics, and the service department equally treats you great. We'd like to give a shout out to Cameron in service and John H. in sales. We know there are certainly more awesome folks working here, but these are the 2 we have had the most contact with, and they are great. We hope to continue to use Smail Acura for all of our Acura needs. We have ran into other dealerships in the past who will give you a good deal, but then next time try to beat you over the head. We hope to not have that experience here, and honestly don't anticipate it. If you're in the market for an Acura or great used vehicle give this place a chance!

Third car I bought from Smail. I worked with John Howard from Smail Acura. John was fantastic to work with. He was honest, he values what he does, he wasn’t a pushy sales man, he didn’t pressure me into anything I didn’t want. He actually listened and acknowledged me. A lot of salesman try to up-sale, and they’re real demanding, but John isn’t. John is real personable, and makes the car buying process painless. And Anthony from the finance department made the out of state process easy too! All good experience. Go to Smail! You won’t be disappointed :)

Great service by the service department. I scheduled appt online and for this third time selected Cameron for his communication skills.
The state inspection was free for purchasing my TLX from them, and the tire rotation was free for tire purchase from and installation by them.
The shuttle drivers who take us to breakfast while we wait are always friendly.

We had our car in for inspection and emissions and to have our Navigation system updated. I highly recommend their service center always a quick easy experience! Always reliable work!! Very trustworthy!! Always have dealt with Smail for all our car needs!! Our technician Cameron was great! He kept us updated

Lots of car dealers say you’re part of the family but John Howard at Smail goes above and beyond to make sure you feel taken care of and truly cared for every step of the way.
We have purchases two cars from John and couldn’t be happier. John and the service staff give us the Royal treatment every time.
I know that I am in good hands and will be for the life of my cars.

John himself picked us up at our home 45 minutes from the dealership when we didn’t have a car. We have a loaner available anytime our car is being serviced without fail and we indeed do feel like John is part of our family.

We won’t go anywhere else.
Thank you John and your staff, you are too dog in our book 😉

The team at Smail Acura, Lloyd, Joe P and manager (sorry I can’t think of your name right now) are second to none. They treat you like one of the family and are true professionals. If you need a new Acura look up Smail Acura in Greensburg Pa, you won’t regret it!!

Thanks again guys, I appreciate you looking out. We love the MDX btw!!

Everything run smoothly, I recommend to everybody whose want a car should go and see at Smail's Company. I love the salesperson. Alec, you're the best!!

Although my 2023 (ordered as a '22) RDX A-Spec Advance took nearly a year to be built and delivered to the dealership, Clint Robbins at Smail was fantastic to work with. He kept me informed each month without me having to reach out.

Once it arrived, the staff made me feel welcome and comfortable at the dealership after my hour and a half trip from home. The purchase process was effortless and everyone was very professional. The general sales manager, Mike Jurick, was also great to work with on my trade. No pressure from the F&I office and Clint's tutorial of my new RDX was fun and thorough.

Hopefully the service department is just as good when the time comes.

Thanks, Smail!

Impressive customer service!!! I didn't originally buy my Acura from them but the next one will be purchased from Smail Acura. I had a service done on my vehicle and they did an excellent job! Positive experience!

Amazing Experience from working with this dealer. We are out of state, and I was looking for a TLX A-spec or Type S. I talked with Justin Pisano there. He actually had a Type S that was not called for, I was able to get a down payment. The service and communication was top notch the whole way through. He was even able to help get us from the airport to the dealer (1.5 hours away). The time at the dealer was fast, as they were great at working with my wife and I on getting everything set remotely for the most part.

He was very detail orientated at the dealership on talking through our new car and set us up with a custom entertainment system already configured for my android use. I felt like I was good on using Acura's info system pretty quickly from what he told us and explained.

If you're looking for an Acura dealer, I'd HIGHLY recommend Smail and Justin. Even though they're out of state for me, if I need another, I'll be hard pressed to not go back. My brother is even going to look at Smail for his next purchase maybe.

Keep up the great work Smail!

My experience purchasing a brand new car from Smail Acura, with my Sales Rep, Tyler Sciarrino, was excellent. Tyler's service, product knowledge, professionalism, and drive to find ways to meet my needs was top tier. He made the entire car-buying experience comfortable, effortless, and as stress-free as possible.

I also received 1 on 1 support and guidance from the General Manager of Smail Acura, Marcus Smail, during my purchase experience. This, in addition to the rest of my experience, demonstrates the level of professionalism, service, and care you will receive at any of the Smail dealerships, whether you are working with the General Manager, the Sales Rep, or support staff.

My experience was topped off with a meticulous vehicle overview delivered by Sales and Leasing Consultant, Jessica Crawford, followed by a non-pressuring document signing process delivered by Anthony Polvinale. Lastly, one of the detail technicians conducted touch point detailing on the vehicle to ensure it was perfect for my drive home, and I can happily say it was.

Overall, I rate my experience 10/10, and will recommend anyone to work with Tyler, and his team, at Smail Dealerships.

Everyone was very friendly and so helpful. They did everything they could to make the purchase of my vehicle stress free for me.

Had an awesome experience! The management staff, financial department and our salesman Alec Layton did an amazing job making our car buying experience seamless and enjoyable!

Took my RDX here to get an oil change and was very satisfied with my service from beginning to end. Everyone was very friendly, patient and a pleasure to work with!

Service people are courteous and always take good care of you. Waiting are is clean and modern. Cost is a little expensive but it's a dealer so the service is always done correctly

Arrived on Time for a Saturday service appt and was greeted by Cam. He got me registered quickly confirming the scheduled work. Took the car right in and updated me as the service progressed. When done, on time I might add, he quickly and professionally finished all the paperwork and had us back on the road as was promised. Saturday service? A nice option!

Took care of my oil change tire rotation and fully inspected my car for a gas smell I had. Also gave me loaner for the day.

Completely positive experience from start to finish purchasing my MDX at Smail Acura! They made it so easy!

Very pleasant interaction with Jessica. She was friendly and knowledgeable. We were very impressed. My brother is already saying he is going to contact her when he begins his search for a new car.

Job Well Done!

Everyone was great. Clint stayed an hour after closing on a holiday to ensure we left with the car. In n out in 2.15 hours. Thanks Clint n team