Zip's AW Direct

Zips product is typically outside of our usual supply chain but we had one urgent need for an item they sell. Rachel made it VERY easy to gather all of my info and get an overnight order placed quickly. Can't ask for more than that.
Especially when so many online companies make it so hard to place an order. Thanks Zips & Rachel !

Zips Truck Equipment.
What a pleasure it has been working with a stand up company.
Lisa in sales and the entire Zip family has gained a lot of respect from me.
Lisa, was so helpful and understanding when it came to, looking at my issue for my remote control replacement.
Then when I had a question she and the techs were on it I'm minutes.
Great prices, fast easy shipping.
Quality products.
Thanks again for your support and help.
Do not hesitate to call Zip Truck Equipment.

I called looking for a snow plow mount. I talked to Brenda and she was extremely helpful. A great experience!!! Absolutely earned my business.

Very nice place. Delivered a unit to them. If you are a driver then there isn’t an uber service. There is a shuttle driver and there is one bus a day at 1:30pm out of Waterloo.
Just a heads up

Great truck dealership! Very pleased with the quality and the knowledge our salesman (Julian Kroll) presented.. Thank you..

Stopped in to check on my new truck build got treated like family they took my nephew and I on a full tour of their complex I can see a long term working relationship with these fine folks. I didn't see one employee on the whole tour that didn't look like they enjoyed their jobs and doing the job to high standards

Sara Lee was AWESOME helping me find the right pins and bushing for my lift, and Debbie was even better helping me fulfill my order after having some issues trying to order online. Good sturdy equipment and very helpful customer service. Will continue to send business from NC

Parts wise, hard to beat. Show room is nice so you can see stuff you probably don't need but will buy anyways. Used trucks-kinda high on price but they do actually look at them and run them through the shop. Salesman was easy to work with, we demo'd two trucks before we found the right one for us. Maybe paid a little more then I had to for the truck, but at the same time it wasn't like I paid 10x what it should have been.

Recently ordered & picked up a new Dodge 5500 408 spec ordered. Truck was finished on time and was completed 100% to spec. These guys are about as straight forward and make the process as simple as it should be! (After years of buying trucks from another builder I was just DONE! I felt like I had to fly out and inspect every truck prior to taking delivery because of poor quality or assembly issues) after picking up this new truck at Zips, touring the plant with the owner and seeing the quality difference between the “other place” and here yea! it’s 3 times as far away (from us) and it was a little bit more money HOWEVER not having to worry about it & being able to send an employee to pick up a new truck in the future & not feeling like I have to do it as well as the quality difference, fit & finish is worth it.

What a great experience ordering through Zips.com!! They have everything we need to keep our roadside business up and ready to help people in need. We really appreciate the amazing customer serive. Thank you so much Zips.com

I'm a car hauler with a 10 car stinger auto transport truck. Zips- agreed to fix a hydraulic cylinder leaking oil under the trucks manufacturer's warranty. Long story short. this is by far the best experience I've ever had in a truck service setting. If a repair shop promises you they will get a job done before closing for the day and doesn't, shouldn't they provide accommodations for the night? Zips- did. If a repair shop makes a mistake while making a repair, you should not be billed for the extra time, right? Zips didnt. I didn't expect any of this. My expectations were not exceeded they were blown away.

We needed a second truck and found a used one at Zips. Did the one page application and got approved for financing Julian our sales rep was just wonderful to work with so we drove from Kentucky to Iowa Julian gave us a room to sleep in and then offered us some breakfast the next morning we was so amazed walking around the lot at all the trucks but anyway Julian and Zips blessed us treated us like we were important and made sure everything was in order like he told us over the phone amazing experience and we will be back for more as we continue to grow THANKS ONCE AGAIN JULIAN AND ZIPS HAD AN AMAZING EXPERIENCE AND IM RECOMMENEDING YOU TO EVERYONE WE KNOW

We needed a truck within 24 hours and the Wisconsin salesman got exactly what we needed and all the extras we needed done to the truck, and got the truck to me in the time i said i needed it in. This is the 5th truck I have bought from zips and this is the type of service I've received everytime. From sales, service, and financing, I have to say zips deserves a true 5 star. Thanks again.

I ordered a parker hanifin hydraulic gear pump for my tow truck. I live in edmonton, alberta, canada and the authorized dealers (wainbee) here couldn't get this pump from parker hanifin shipped to me until atleast December 6th 2019. So I found zips on the net and got the pump 3 days later with the price being a bit cheaper as well. Needless to say, in the towing industry, time is money and when your truck is down, you make no money. Zips got me back to work in 3 days from the states. Thanks so much to you zips, and you'll get all my companies business.

Nancy Caspersen has great customer service skillz! She got me everything I needed in a timely manner while making me feel appreciated! Thanks Nancy!

Full line of all what's needed for anything that has to do with tow
Truck and tow operators and all kinds of replacement parts
People who know what they're doing and talking about
Friendly staff Julian , Jennifer and Ashley and many more that I've met are wonderful !
It was worth the long miles driven.

Great experience… amazing company… the staff is wonderful and understanding!!!!!!!!! We would be lost without them!!!!!!!!!

Very helpful I needed boom sheave for older modle Holmes Shain White went above and beyond to find me the right part # Thank you Shain

You were sales representative Bryan Gave Fantastic customer service, as a sales representative he went out of his way by far to help me accomplish finding the parts I needed,I will continue to use this company for all my automotive needs.

Corey was awesome found the part I needed quickly and part was here earlier than expected. !!!! Thank you