Best Western Governors Inn & Suites

Shelley green was so kind and helpful both over the phone and at the front desk. Can’t stress enough how much we appreciated her kind tone and can do attitude. Most hotels stop their inviting energy at the ads, Shelley went above and beyond to make our check in and check out experience as inviting as possible. We need more Shelley greens in the hotel service industry. Thank you Shelley!

The staff at Best Western Governors Inn (Wichita, Kansas) was very nice and accommodating to my family. We arrived in town early and they had housekeeping clean the first double room that opened up that morning (after being completely booked the night before) to allow my family to check in 4 hours early so that we could shower and get cleaned up before heading out to an event we were scheduled for. Not many hotels will do that. The room was very clean, and smelled fresh upon entering. The beds were very comfortable with plenty of pillows and we enjoyed our one night stay while we were in town. Lots of nearby fast food restaurants, with easy access to the Highway. It was a pleasant stay.

The staff, (specifically Shelly and Lonnie) were really wonderful! Everything was super good and was clean and as a former GM of a BW property myself, this is great to see. The only thing that was wrong was our clock wasn’t working but we brought it down and we given another one. We will be back on our way back home next week.

I've Never felt more appreciated as a customer/rewards member than I did at the Governor's Inn in Wichita Kansas!(who would of known?!)
I have been throughout the United States and I love staying at Best Western. I have stayed in 12 different states worth of their hotels.
Shelley Green, the front desk manager, is one of the most welcoming customer service professionals I have ever met.
You will be in the best hands at this location.
Don't hesitate for a second to stay here! Hopefully you'll be lucky enough to be served by Shelley!

Lovely little hotel, Shelly the clerk was very nice and just wonderful, made sure i had everything. Rooms were comfy and clean, great bedding. The reates were very reasonable, its a nice litle gem.

We called ahead to make sure we could check in late (after midnight) and also bring our dog. The manager said they don't usually allow dogs but he had a room available and would allow the dog for an extra $20. We ended up arriving at 3am and the night clerk was waiting for us and knew all about it. Extremely accommodating and gracious, and they even allowed us to check out at noon instead of 11 because of our very late arrival. We were also able to park our 20ft moving truck and trailer with no problem. Every employee was welcoming and friendly, couldn't haven't asked for better and they really saved us on our long drive. I gave 4 stars for the rooms only because they forgot to replenish the complimentary shampoo and conditioner bottles after the previous guest. We could have asked for them at the desk but we had our own along with us so it wasn't an issue at all.

I have been coming to wichita at least once a month for over a year. This was my first time staying here. The two gentleman at the desk were awesome. They were helpful, and polite. I was able to pay a little extra and check in early. They even worked on the price a bit for me. They rooms were comfortable and clean. Coming from someone who has stayed everywhere in the area this stay was hands down the best!!

10 ☆ super nice hotel , great location. There are many food choices close by .
Great breakfast 😋
Shelly is awesome !

My stay was great. Staff was very nice went in with no problem. I was able to give them any form of payment with no problem. I am glad my stay was great.

A very welcoming hotel. When you enter you get a genuine greeting. The staff is friendly and polite. The desk clerk also recommended a great barbecue place to eat that was walking distance to the hotel

The location was perfect for us. The staff was very helpful and kind. Breakfast was always so organized and we loved the pool! Highly recommend.

I arrived exhausted from driving, Shelley the front desk manager told me they were booked, sad and tired I crawled back into my car and 30 seconds later Shelley came back out and td me they had a no show.

Well I haven't seen that kind of get up and go from hotel staff ever, God bless her!

10 minutes later I was sleeping.

The best staff, at your beck and call, I will definitely recommend staying here to everyone.

Thank you Shelley and Best Western for turning gloom into sunshine!

I travel for work and live out of hotels so I know a good hotel when I see one. Staff here is great and friendly. rooms are clean breakfast they have plenty of options I didn't expect that! Great stay great hotel highly reccomed. If I'm ever back In town I know where I'm staying

Clean and quiet, a little of bad odor at lobby but not a big deal.

Stayed the evening of Nov 11, 2022. The evening Host was extremely pleasant and helpful. Reservation was complete and accurate. Room was clean and comfortable. Morning breakfast was hot and maintained and area kept clean. Highly recommend and will stay again when going through.

Shelly makes this a must stay! It's conveniently located close to places to eat, the highway and plenty to entertain the family. Shelly really makes you feel like family though and goes above and beyond for all her guests. I highly recommend staying here.

Some truck parking, 2ways and three ways easy in and out. Parking on street front of motel.

Customer service was excellent. Shirley is amazing. So helpful, friendly and fun! The room was very clean, with minimal issues. The pool was clean and wonderful. The breakfast was great. Location was nice for our needs (close to tournament areas, food, shopping).

Very nice. The room was clean and spacious. Bed was very comfortable. Air conditioner was great and pretty quiet compared to other places we've stayed at. The staff was friendly and helpful. Shelly, who checked us in was especially good and made us feel very welcome.

The room was very nice and included a fridge to refreeze our ice bottles for our cooler. The elevator was appreciated as our mature knees needed the help. No hot-tub -- it would have been nice to loosen up after sitting in a car for several hours. We appreciate the No Pets designation. Dinner across the parking lot at Perkins was a treat -- great ribs! The complimentary breakfast was very good. We will stay here again if we are in the area.