Synergy Insurance Group

Professionals in a very professional environment. Very customer friendly service.

I recently encountered a situation where a mistake had been made in my coverage. The staff at Synergy was very responsive and professional. They corrected the problem and went above and beyond to see that I was compensated for my loss. I have been getting my home and auto and umbrella coverage from hem for decades and enthusiastically recommend this group to others.

Wendy offered to look for better priced auto insurance, and she found it!!! Thanks for going the extra mile. It sure helps when retired and on a fixed income. She did GREAT!!!

We are very thankful for Synergy! The confidence they give us with knowing that where covered and that every question matters. Customer service is exceptional!

Here for a job. Nice place friendly ppl. A couple of hotties work here in the basement office!!

I love these guys fantastic customer service polite and professional

Great people took care of us

Always on top of it, top notch company

Good place

Slow survives

As for the coverage, on my properties and vehicles, I have little complaint. All claims have been handled. The local representative/office, is deserving of the one star. If my choice were based on the treatment I have received locally, I would go elsewhere.
I pay my premium annually. I have (to me) a hefty policy, covering my home, items in storage and multiple vehicles. After many years of my wife being the person that talked with the "agent(s)", it is now left to me. I have tried to establish face-to-face contact, which doesn't work, if every time you go there, you have to talk to someone new. On my last visit, to pay my annual fee, I was off-handedly informed that, "We don't usually take payments here". Good to know, since I have come here for several years, just to pay it. I have been surprised to learn that, when asking for two of the same cars, to have matching policies, didn't. Then after asking for that to be corrected, figure out that they were still covered differently.
So once again, my dissatisfaction with Synergy, is the local office. My insurance coverage, is possibly 5-stars. I have gone to other providers, to get comparisons and been told they couldn't beat them.