Kampala Serena Hotel

Wonderful experience for a business or leisure trip. Plenty of things to do. Great food. Nice pub. Great gym. Daily full buffet + 2 other restaurants. Walking distance to city centre. Great service.

Kampala Serena Hotel is a luxurious oasis located in Kampala,Uganda's capital. Boasting elegant accommodations, world-class dining, and impeccable service, it offers a refined retreat for travelers. With its central location and timeless charm, Kampala Serena Hotel is the perfect blend of sophistication and comfort for both business and leisure guests.

We had breakfast here. It was easy to get the meal. The waitress was really friendly and concerned. Unfortunately I've forgotten her name

It was my first time to stay there but it was excellent. Front desk staff Sandra, Caroline 1, Caroline 2 and Rachell in account s were fantastic. My new year's eve/ birthday was fabulous. May be this year the residents should get a concession towards the entertainment. Other than that it was a 5÷ service. Am back this year.

I enjoyed to the best
The environment was quiet ,the staff were extremely friendly.
I loved the meals , always served on time .
And also I loved the fact that they are extremely neat.Top notch.👌🏾👌🏾👌🏾
I would choose you again and again..
Being that it's at the centre of Kampala , we found it easily .

A prominent luxury hotel located in Kampala, the capital city of Uganda. Has very elegant architecture and hospitality, the hotel offers a range of amenities including spacious rooms, fine dining options, and conference facilities. It is a popular choice for both business and leisure travelers seeking a comfortable and upscale stay in Kampala.

I always take solo vacations at Serena atleast twice every quarter of the year, and I would recommend it to anyone any day. Thanks to the stuff so humble and welcoming. My stays ate always lovely.

Very nice swimming pool, nice breakfast, recommended for business and family trips

In order to find out why it is one of the leading five star hotels we have in Uganda you have to be there I am telling you from the service the hospitality and the security. A night at this hotel will prove me right🇺🇬

I loved the complimentary drinks, snacks, and fruits in the room. And they were all Ugandan products, that is cool.

Has a great Ambiance of beautiful views , Exquisite services , you need to check out ..

Nice rooms and very attentive services provided and very next to beautiful places around town if u visit this place its like heaven

I stay in this hotel quite a while ago. Once in 2016 and once in 2021 right in the middle of pandemic. The yard is incredibly beautiful. You need to pass the security checkpoint at the gates to enter. The following are the pictures I took when I was there.

The staff are "AMAZING", very polite and helpful willingly. The room was nice but could smell occasional smoking early evening as my room was garden fancing but inside the room was excellent. The room has light refreshments and fresh fruits, and the fridge has soft drinks prepared daily. The location is great, and I felt safe here.
Another great point, chef, were happy to fill any special request. Spoke to me in person ( a great plus for my fussy eating)

Lovely atmosphere,quiet,serene, elegant. Great for a date for those that can afford it😅. Great food.

The food tasting was amazing and showcased so much creativity and skill especially the dessert. The service was impeccable.

Wonderful environment

Great rooms

Great for parties and functions

I love the fact that they use glass bottled water which is easy to recycle

Someone looking for it can easily find it due to its location, they have well organized and friendly room including customers services are very favourable

Wow the place has all you need with the perfect services rendered ranging from conferences,weddings dine in meals and many more

In summary, Kampala Serena Hotel is indeed a home away from home. It has very professional staff and state-of -the art facilities.