Ascott Rafal Olaya Riyadh

My recent stay at Rafal was exceptional. From the moment I arrived, the staff greeted me warmly and ensured a smooth check-in process. The room was immaculate, with modern amenities and a comfortable bed that provided a restful night's sleep. The hotel's facilities, including the gym and swimming pool, were well-maintained and added to the overall experience. Additionally, the on-site restaurant served delicious meals with attentive service. Overall, my stay exceeded expectations, and I highly recommend Ascott Rafal to anyone looking for a memorable and enjoyable stay.

I booked 2 2-room apartments for very reasonable price compared to the size and location. The rooms are very spacious and clean. The kitchen is equipped with full appliances including dishwasher, microwave and has all the necessary cookware you need. Parking/valet is free. I love that they have a feature to cluster 2 rooms to have one common and private access. But they have to be 1-1 rooms or 2-1 rooms.. location is only 15 min drive to boulevard world..

This is my second time staying at this beautiful hotel and I can’t say more about how amazing the service is. Housekeeping is absolutely phenomenal. The associates at the breakfast restaurant are incredible. The rooms are extra comfortable and overall I will stay here time and time again. I am truly appreciated all the associates that helped make my staff, unforgettable. Thank you to the bellmen who literally always went above and beyond for me and to the staff that helped for the female gym. I’m so grateful for everyone here ! Thank you

The hotel is good, the staff is superb friendly and hardworking. I have been particularly impressed from sales personnel Mr. Bilal, who engaged with us in Riyadh and previously in Jeddah. He did a terrific job to satisfying our guest and are always willing to go for extra miles to keep thier Corporate Clients comfortable.

I'm currently staying at Ascott Rafal on a 2 weeks package. All the staff are very humble and supportive here especially Vikas Kumar. Rooms in my suite are big and clean. All the facilities are available here including kitchen, machine, microwave oven, etc.

My stay at Ascott exceeded all expectations.
The hotel's location in a luxurious area was absolutely perfect.
The housekeeping team, especially Masud and Sujan, provided exceptional care for the 2-bedroom hotel apartment with utmost professionalism and a positive attitude.
The reception staff and janitor were also excellent.
Overall, a five-star experience in every aspect.
I highly recommend Ascott for a truly remarkable hotel stay.

A very high-end hotel and its services are nice and easy to deal.

Their employees are very helpful

They have a superfizer, Mohammed Hamza, his treatment is sweet and classy.

I & family recently had the pleasure of staying at your hotel, and I must express my utmost satisfaction with the exceptional service and overall pleasant experience. The standout element of my stay was undoubtedly the remarkable service provided by Mr. Basith and Mr. Rashid. Their attention to detail, professionalism, and warm hospitality truly set a new standard for customer service.

Whether it was addressing my inquiries, providing insightful local recommendations, or promptly attending to any requests, their dedication was truly commendable. The personalized touch they added to their service made me feel valued as a guest, enhancing the overall quality of my stay.

All staff commitment to excellence deserves special recognition, and I have no hesitation in awarding them a well-deserved 5-star rating. It's rare to encounter such genuine and outstanding service, and the positive impact they had on my stay will undoubtedly make me a returning guest in the future.

Thank you, Mr. Basith and Mr. Rashid, for making my stay memorable and exceeding my expectations. Your professionalism and commitment to guest satisfaction truly reflect the high standards of hospitality at your hotel.

I stayed in unit 405 here for 15 weeks and had a great experience. The staff was friendly and attentive and helped me adjust and settle in well. Masoud and Sujan made me feel right at home, went out of their way to ensure I had everything I needed for my place as well as always came back to a spotless, clean and comfy room. Great to talk with them every day.

It was a great experience staying there for 6 nights in a deluxe serviced room. Lovely hotel with professional staff and the facilities were excellent. The only downside is the variety of food and very limited choices on the menu for Asian/Indian vegetarians, I have seen this is something common in most hotels in that area. Overall this hotel is highly recommended and my special thanks go to the driver Muhammad Imran, the housekeeping staff and the front desk team for their kind support during my stay.

Great meeting rooms very good cleaning meeting supervsior Hamza and he was soo professional and great service and The preparations were completed quickly and i dont think this will be my last contract with him

Lovely hotel and great location and excellent service. Asif Ali was extremely helpful and kind. Very welcoming hotel staff… what a fabulous city and country!

A very special thank you to every employee working at this hotel for making our stay such an exceptional one. Very friendly, cooperative and understanding staff that prioritize their guests. Definitely staying here again and recommending this place to whoever is visiting. Masud & Ganehs for housekeeping and rami for restaurant they really was good And respectful 🙏🏼♥♥

I had a fantastic stay at Ascott Rafal Hotel in Riyadh. The hotel staff was incredibly welcoming and attentive, ensuring a comfortable stay throughout. The rooms were spacious, well-appointed, and impeccably clean. The hotel's amenities, from the pool to the dining options, were impressive. The location is convenient too, making it an excellent choice for both business and leisure travelers. I highly recommend the Ascott Rafal Hotel for a memorable stay in Riyadh.

An amazing hotel with a great atmosphere! thank you for your services and will always be recombining your to family and friends. I also would love to thank your host Ms. Nadiah she is great and accommodating.

The stay was great, everything is just as expected and better, the staff are friendly, and the rooms are always clean, the room attendants were all very helpful Masud, Sujan, and Upender.

Rooms are good with neat and clean and Staying at Ascott Rafal Olaya Riyadh has been one of my most memorable experiences. I first time visited Saudi and I was a great experience.The room is clean and spacious. The facilities are also excellent. The staff are friendly, professional, and very helpful.
Maather from the receptionist is very Energetic and friendly receptionist with experience providing administrative support and customer service to clients and internal staff.she is very courteous and helpful and went out of their way to ensure that all my queries resolved.
the engineering staff Muhammad Sadaqat who provides amazing service. Staying at a highly recommended hotel.

I stayed in Ascott rafal olaya for a month. The rooms are spacious and tidy. The staff are friendly and helpful & my overall experience was great! Even my son felt like he's in his home away from home. Thank you team !

I had the absolute pleasure of staying at this fantastic hotel for three unforgettable days, and I can't say enough about the exceptional experience they provided. From the moment I walked through the doors, I was greeted with warmth and hospitality that made me feel right at home.

The level of service here is nothing short of extraordinary. The rooms were not only impeccably clean and comfortable but also beautifully designed. It's the little things that make all the difference, and the thoughtful touches in the room made it feel like a luxurious sanctuary.

I must give a special shoutout to the exceptional individuals who truly made my stay extraordinary. The Assistant Engineering Manager Fakrudeen, and his teammate Anoop were like magicians behind the scenes. They not only ensured that everything in my room was in perfect working order but also took the time to explain how things worked, making me feel comfortable and at ease.

On one occasion, I had a minor issue with the air conditioning, and Fakrudeen and Anoop were at my door within minutes, fixing the problem with a smile. Their technical expertise and dedication to ensuring my comfort were truly impressive.

The Housekeeping Manager Basith, and his team were equally remarkable. My room was immaculate, thanks to their meticulous attention to detail. Every day, it felt like I was coming back to a freshly cleaned and perfectly organized oasis. Basith's commitment to maintaining the highest standards of cleanliness and hygiene was evident in every corner of the hotel.

It's the exceptional people like Fakrudeen, Anoop, Basith, and their teams who make a stay at this hotel truly unforgettable. Their professionalism, dedication, and friendly demeanor are a testament to the excellent service culture at this establishment.

I can't thank the staff and management enough for making my three-day stay an unforgettable one. I wholeheartedly recommend this hotel to anyone seeking a top-notch experience filled with warmth, luxury, and exceptional service. I can't wait to return and create more cherished memories in this wonderful place. Thank you for everything!

I had a fantastic stay at Ascott Rafal Riyadh Hotel. The hotel's luxurious ambiance and impeccable service left a lasting impression. The rooms were spacious, well-appointed, and offered stunning views of Riyadh. The staff was attentive and courteous, making my stay truly comfortable. Whether you're visiting for business or leisure, this hotel is an excellent choice for a memorable stay in Riyadh.