Emirates NBD

Excellent benefits and customer service!!! I was happily served by Ms.Bassma and she was very very professional and supportive, HIGHLY recommended bank

I visited the branch for a faulty transfer I’ve made online, which was solved in less than few minutes, thanks go to Mr. Maan Jamal who showed high level of professionalism, customer centricity and dedication.

Thanks to Abdullah Shelia for his courteous treatment and professionalism

I really appreciate the service that you provide me to opening a business account yesterday. I tried many banks to open account for last couple of days and you were the best, informative helpful on each process . I really appreciate Mr, KHALID FADAG who explained each and every process step by step until I finish my work at the bank and supported by Basma and Deema for all documentation process . I really felt the class of emirates NBD. Once again thank you so much for the service and looking forward to continue this relationship in the future as well ..

I recently had the pleasure of visiting the Emirates NBD Bank Main Branch in Jeddah (Zahran Business Centre)to open a company account, and I must say, the customer service I received was nothing short of exceptional.

From the moment I walked in, I was warmly greeted by the staff, and Mr. Khaled Fadag in particular went above and beyond to ensure that my experience was smooth and efficient. His assistance and professionalism truly stood out. Not only did he guide me through the account opening process seamlessly, but he also took the time to answer all my questions and address any concerns I had.

What truly impressed me was the level of courtesy and attention to detail exhibited by the entire team. The atmosphere in the branch was welcoming and professional, and it was clear that the staff genuinely cared about providing top-notch service to their customers.
Emirates NBD Bank Main Branch in Jeddah has truly set a benchmark for customer service in the banking industry. The dedication of Mr. Khaled Fadag and the team (Especially Ms Deemah & Ms Basmah) to ensuring a positive customer experience is commendable and greatly appreciated. I felt valued as a customer, and it's rare to encounter such a high level of service these days, especially in Saudi Arabia.
Thank you, Emirates NBD Bank Main Branch, for redefining the meaning of exceptional customer service. Keep up the fantastic work!
Sincerely,
Shajas

Good Experience, Kind Staff Especially the staff(Basma and Deema) are receiving the customers politely and helping them until their problem is resolved completely. Fully satisfied by their Service & hospitality. Really appreciate them

Emirates islamic bank in saudi Arabia Jeddah

The service was fast and efficient.
A special thanks to Mohammed Alhakami for his extra mile service.
Instantly made me a customer.

fast and easy access, service is good and the staff are friendly.

I had an excellent experience in NBD sultan Branch. Great assistance from the customer service agents Deema & Basmma. Thanks so much & best regards

Just wanted to share our experience with ENBD Jeddah Branch. Firstly, RM Mr. Khalid Fadag, who had been with us all the time doing all the necessary and his support to us was very much required. When our file moved on to the operations team, without the support of Mr. Mohammed Kutbi & Mr.. Abdullah Aidaroos, we were able to get our account fully operational. It was very much supportive to us. Excited to start banking with ENBD, Jeddah branch.

During my first visit, I would like to thank the staff, especially Basma Mousa, for their kind handling and providing assistance with professionalism and kindness.

The staff was very cooperative. Basma and Deema were on the front desk they were also very helping and cooperative. Overall staff was very good and cooperative.

Deema and basma are excellent staff who provide quality service and they are very kind. They are receiving customer politely.

Deema & Basma Helps me in my concern which i have a hard time doing it online. Thank you to this 2 energetic employees of NBD Jeddah main branch

Very good environment staff is friendly able to open account and other services immediately

great and fast service👍🏼

Ur employee Dima & Basma was very supportive and profetional in customer service am glad that i met them 👌🏼👌🏼

Basma Moussa priority banking is super helpful and professional. I recommend this bank and branch

Deema and Basma were both representing the bank very professional thanks for their service and support