BDO Benguet - La Trinidad Branch

It was my first time to use this branch of BDO in La Trinidad, and i had no problems encountered. Though it has a long queue, i understand.

Everybody is busy.

Mabilis ang transaction kapag nakapag online booking ka and less hassle na rin. Sinubukan ko yong walk in pero natagalan so mas maganda talaga kung nakapag book sa website nila

Well I almost fell asleep waiting for my number but it on only felt long since we were just sitting staring blankly at the tellers. It turns out that some were on their break that's why it was held up. Hearing that, i became a little bit understanding.

Long que.
Deposit machine is OFFLINE so i need to join the long line - standing outside for an hour and more than an hour inside.

The queue. Its all day.

Sobrang bagal!! 1:30mins ako nagantay pff.

Guards are good. Staff inside have no customer service at all. Went to open an account but they won't acknowledge my contract just because they don't understand it. No efforts or consideration at all to offer ways of compromise like for example the use of google translate or they could've just ask me questions regarding the contract. They just shut me down like that. Sad.

Guards are attentive. The lines take too long even if there aren't a lot of people. In addition, some of the tellers are rude.

Today I have my Worst experience here at BDO la Trinidad just to deposit and it took me more than 2 hours. 1 hour 30 minutes standing and another 45 minutes waiting inside .