Sta. Cruz Multispecialty Hospital, Inc.

Good hospital

Sta. Cruz is a homey little hospital in Calumpit. As I young boy from Gatbuca and as a professional now living in Taguig, I have been hearing of its reputation for being an "expensive" hospital, so when my 5-year old daughter was struck with dengue, we had her admitted here with much trepidation and reluctance. The truth, it would turn out, is entirely different and pleasantly surprising.

What we got was a bill that was not only reasonable, but minus my daughter's coverage with PhilHealth, what I actually had to pay was way less than my month's electric bill! We were confined in a private room with solo bathroom and air-conditioning. And this is on top of the expertise and care of nurses and staff who make you feel you are checked in St. Luke or Asian Hospital. From the emergency room doctor who was very pleasant and accommodating at one in the morning, to the PhilHealth coordinator who generously waited for our papers to be fetched all the way from BGC where I work, to the orderlies who made us feel right at home, this place is clearly run by well-mannered personnel who are trained not only in medicine but in personal courtesy.

We also had the supreme privilege of meeting Dra. Levita Panis, the Vice President and Head of OPD, the likes of whom I believe I will never see again in my lifetime. She is totally and unequivocally one darling of a pediatrician, unfathomably patient with explaining to us our questions and appeasing us from our worries, and of such motherly deportment you know she actually wants you to get well.

Unlike any doctor I have met (and I have met the best of them ranging from Asian Hospital to Makati Med to St. Luke, as I am a diabetic and hypertensive myself who comes for regular checkups), Dra. Panis even opened her clinic for my family on a Sunday for a followup visit. She explained every single medicine on her prescription, what they were for and how they worked. She was enjoyable to talk to. Never did I get that feeling you often get from big city doctors these days: that they are superior than you and your endless questioning is wasting their time. She will make you believe again that there are good people in the world.

To call this an "expensive" hospital is unfounded and totally unfair. I regret having believed that olden but erroneous rep and all the other negative press about this place. After my daughter's discharge, she left in an excellent state of recovery and her parents' hearts swollen with thankfulness we chose Sta. Cruz Hospital as her avenue for healing.

If I have an option to rate it Zero I would.
The staff is very rude specally at the Emergency room.
Don't expect everyone would pay out of pocket some have their HMO paid but all you do is being harsh

My nephew was discharged today at 6:30 AM, but the billing section won't give the bill til lunch time. It's a simple math, just give us the bill and we'll be on our way. It is very inconvenient. They're making us wait for hours just to get out of here.

I understand that PH is loosing nurses and medical practitioners however, it's never an excuse. This is not a very accommodating facility plus a nurse took my blood sample and blood is dripping everywhere after she took it. It's painful I'll never go back here. One of the patients had hbp and they didn't even entertain what if that patient just died while they keep him waiting.

Very bad hospital, not accommodating

a never again hospital! nagtanong lang naman ako kung pwede magpa chk up ulet since yung hospital na una kong pinuntahan hnd nagbbgay ng med cert sa er. galit na galit agad yung doctor sa er! bakit kailangan pa galit mag refuse or mag say no? pwede naman sabhin ng maayos. kung magsalita kala mo napaka bobo ko. lakas maka public hospital doc a!