JW Marriott Panama

This is a beautiful hotel, and it is located near the water with great views. For me, it was like being at a resort with everything you have in the hotel building and the surrounding area. What impressed me the most was when I went to the lounge to get breakfast and was greeted by Ms. Elizabeth with the biggest smile on her face. She really made me feel welcome. She made sure to ask how I was enjoying my stay, and she encouraged me to return for my next visit. I feel safe with the great security they have here as well. They are always very attentive and make sure my time here is good. Just going to the pool area and being able to look over the body of water from the 14th floor and being able to work out in that dynamic gym is worth me standing here again when I can travel.

Stayed here for a wedding in the venue and it was AMAZING!!! Check in with Jeims was a perfect host. He was very friendly and outgoing. His first impression with us made our stay here perfect! And the breakfast buffet was mind blowing, the options were delicious! Highly recommend and will definitely stay here again!!! THANK YOU JEIMS!

The luxury high-rise beachfront hotel in Panama City features an on-site restaurant, six elegant event spaces, two pools and a large fitness center.

The hotel's rooms and suites are each equipped with a private balcony and 55-inch flat-screen television.

It is in a great city location close to shops and restaurants. The Multi Plaza mall is a 15 minute walk away. Uber rides were $3 -$5 to Casca Viejo and surrounding areas. The rooftop bar and casino are right next door. From the luggage handlers to housekeeping, everyone was so nice and attentive. Valeria checked us in and provided great customer service and recommendations for area attractions. She also called around to assist us in finding special alcohol not sold in the US. The partial ocean view double bed rooms are large, appropriately stocked and perfect for our visit. I spent a lot of time on the balcony enjoying the view. Room Cons: There is only a curtain separating the bathroom from the rest of the room. This is not ideal when traveling with friends or anyone you don't want to see you in your birthday suit. The water was not hot on our first full day, it was very warm. It may have been because we were on the 34th floor and showering at the same time as everyone else. It was like the hotel heard us and the water was definitely hot afterwards. We ordered an ice bucket along with blankets and they were delivered within minutes. The attendant also showed us how to use the coffee maker to make hot tea. I am impressed by the speed and attentiveness of everyone on staff. You must allow time in your visit for the infinity pools. There is plenty of seating in and around the pool to enjoy the gorgeous ocean views on one side and the city views on the other. The Azul restaurant/bar attendants were very attentive and provided excellent service. The Sunday brunch at Masi is another must do. There are a ton of mouth watering buffet options, a carving station, live music and unlimited mimosas. One of the many highlights of our stay. I also ordered room service, which took less than 30 minutes. The food was fresh, hot and delicious. I will definitely return to this hotel.

Great Hotel, Great Staff.
I just did not get 1 nights full sleep as people when they are entering or leaving their rooms, just seem to let go of the bedroom door, and let it slam closed.
Every single day and night of my 31 days staying here, this happened multiple times.
Not great when you need your sleep before going to work.

JW was a lovely hotel and experience. I love love love the infinity pool. Has some of the best skyline views I’ve ever seen. Room was clean and comfortable. The staff was amazing. Would recommend. Will return.

THIS IS THE HOTEL TO STAY AT IN PANAMA CITY! I have stayed at 5 star hotels all over the world, I've visited 50 countries, I'm usually never very impressed with any hotels. Either the hotel is great and the service is bad, or the service is great and the hotel is bad. I stayed here at the JW Marriott Panama for two weeks and my stay was phenomenal. The hotel is fantastic, the rooms are great, it's very quiet, it's very safe, the location is great and a short walk from the big Multiplaza Mall, the pools are incredible, and there's 5 amazing restaurants on the ground floor (not part of the hotel), as well as the MASI restaurant inside the hotel which is terrific, plus the Executive Lounge next to the MASI restaurant which is also fantastic. But above all, I can't say enough good things about the service. The people who work at this hotel really go the extra mile to make things as comfortable for their guests as possible. They smile. They seem actually happy. And they seem genuinely happy to see you each day. And the room service only takes 20-25 minutes! Anywhere else I've stayed, room service is always 45-60 min. Here, it's literally at your door so incredibly fast I just had to mention it. Also on the ground floor is a dry cleaning service, and a market to get snacks or bottled water or whatever you need. The Executive Lounge offers free dinner from 5:30pm to 8pm every night and it's the BEST food I've ever had in a lounge before where the food is free. I initially was eating at restaurants each night but then I tried the food in the Exec Lounge and it was so good I kept coming back every night for dinner. The JW Marriott Panama has become one of the top 5 favorite hotels in the world, and I've stayed at the Four Seasons' and St. Regis's of the world. Don't get me wrong: it's not *perfect* and there are little things I could nitpick, but as a whole, overall, it's an absolutely fantastic hotel. And again, it's really the service that has impressed me. Thank you to the whole staff at JW Marriott Panama. You're doing so much better than most hotels in the world!

Just a one night stay. Got a good rate due to Government affiliation pricing. Upon arriving we had to take the elevator up to the 12th or 13th floor. I was on the 33rd floor. The pool is on the 14th floor. There is a restaurant and bar also cabanas available along pool side. A bit breezy due to the 14th floor. Also there is a discreet smoking area to enjoy a Cuban cigar. I purchased a box of Cohiba Robustos at the “W” hotel where there is a legit cigar store in the lobby. Unfortunately my favorite Cohibas, Behike 56 were $1,200.00 a box. Way more than I wanted to pay. I was here in 2019 and they were $800.00 then. Damn inflation! LOL! Back to the hotel review. I ordered Baja fish tacos and the pool side bar/restaurant. Not too bad. But that’s all you get. Just three tacos. No beans or rice. I believe it was $14.00 for that dish. The staff was friendly. But I couldn’t help to notice the heavy security presence. The security teams dressed in suits and all had ear pieces like the secret service. Seem a bit intimidating. As I look about, taking in the sights poolside, I would lock eyes on any given member of the security officers. Unintentionally of course and it would be a stare off. I think the suits should be more clandestine. There so many of them in the open. But I guess some would feel safe observing so many security members walking amongst the guests. My room was nice for the rate I was paying. Full stock bar and loaded mini fridge. Two bottles of waters is complementary and various items of toothpaste and toothbrush, sewing kit, and vanity items of sorts. Shower had a rain style shower head which was nice. Room also had a balcony with chair and table. The bed and pillows were great! So soft and fluffy. Later that evening I had a rum and coke with my cigar on the outside patio bar which was empty of people. I figured as long as there was no one around that wouldn’t be inconvenienced by cigar aroma I figured I would make myself comfortable on the outside deck of the patio. As luck would have it. No one from the staff or security confronted me about my cigar experience. In fact, Estella came by to see if I need another drink. She did say that normally the area where I was sitting is not a designated smoking area. But since I was the only one there. She was cool with it. Breakfast the next day was quite a spread. Oh my god!!! The pineapple!! Get some pineapple!! Like a filet minion of fruit. This pineapple was so juicy and would melt in your mouth. Coffee was legit! Also the plums were very good. The kind I like. Dark red plums on the inside and so sweet and lightly tartly at the same time.
The croissants were flaky and buttery flavored. Eggs made to order. The assortment included a South American flair with some local Panamanian breakfast dishes and drinks. The staff were very helpful at the front desk upon checking out. Overall a very good experience.

Incredible experience.... Fantastic food, delicious wine & excellent service!! To top it off..... Lovely view. It was a wonderful lunch!!!

Bar and pool on 66th floor for an amazing view and experience. $20 each to sit pool side.

Such a beautiful and amazing building the structure itself is just breath taking. I really loved staying here the staff were all so attentive and there for our every need

Beautiful infinity pool overlooking the skyline . The executive lounge for those with access serves free breakfast and non-alcoholic drinks all day. Location of hotel is within CBD. Easy access to attractions.

Great hotel everything is fabulous, except for the spa, which I know is not owned by the hotel

Came here for a conference and got 2 nights of my 6 free. Also got complimentary early check in and 3om checkout.
Staff are friendly and most also speak English (lobby staff).
Rooms were good but some dated fixtures. I thought the lighting in the room could have been a bit better but it isn't a problem during the day when you can open the curtains and get tons of natural light.
Balcony was good and view was good. You can also see into the apartments opposite.
Breakfast was good with a wide variety although the conference lunch was a bit boring. I guess they had to play it safe.

It's a really nice hotel with good views and everything

Overall we loved the property. Our room on the 33rd floor had a wonderful ocean view. Check-in was fast and the clerk was extraordinarily helpful in getting us our room and info we needed. Service was a little inconsistent, but overall was very good. Some of the staff seemed unsure the location of parts of the hotel. I could easily be mistaken on this point. It may have been a simple result of my lack of good Spanish. As I said, overall the service was very good.

The elevator system seemed a bit quirky to me. This is not a complaint by any means. Just an observation that i was confused almost every time I used the elevator. The street entrance is somewhere around floor 13. The front desk is one floor away from that and labeled PS in the elevator, but there is also a PR label. Some of the parking is above level 13 (I think). Heck I don't know. It was fun guessing which button to press, up or down, to get to my destination. My wife and I made a game of it.

My only knock would be the bathtub in our room. At some time in the past the non-slip strips had been reglued to the tub and glue had seeped around the edges of the strips. As a result, dirt and grime were stuck to the glue making quick rinsing impossible by housekeeping so they just left it. When we first entered the room we thought the tub must not have been cleaned. When I tried cleaning the tub myself I realized the dirt was essentially glued to the tub. I spent 90 minutes scrubbing to get the tub clean enough to look clean enough to bath in. I'm sure the hotel would have provided another room had I asked, but the view from this room....

Don't get me wrong. This is a wonderful hotel and I would stay there again in a heartbeat. As a matter of fact, I did stay there again at the end of our Panama adventure. Room had the same view, elevators were still quirky, and the tub was clean.

Nothing but wonderful things to say about the Marriot, the restaurants, the service and the overall kindness of every staff member.
We loved staying here and we will be booking again!
Special shout-out to Amelio at Masi restaurant. He was such a kind soul, with great customer service. The entire staff was incredible but thank you Amelio for going above and beyond!

Loved the rooms! So clean, upscale with a beautiful view. The staff were very friendly and helpful. Shout out to the receptionist, his name started with a J, I forgot 😭 and Bryan he was so welcoming and polite upon first entering the hotel

I stayed for a week at the JW Marriott Panama and everything went quite smooth.
My room was on the 22nd floor and it had an 'interesting' design which did not have any walls or partitions between the bedroom and bathroom. This meant that the shower itself was a 'glass square' in the middle of the room which I had never seen before in any other hotel. The bottom half of the shower glass was frosted which gave some privacy, but left the top completely visible for anyone else in the room (ladies). It certainly was different. Everything else was pretty much as expected: A soft comfy king bed, large TV, work desk, coffee station, lounge chair, mini bar, safe, closet, iron+board and a balcony. Made use of their buffet breakfast which was good and well stocked. The elevator numbering is somewhat confusing for getting from the street to the hotel's lobby and then to your room, but you get used to it. The location is great and there is a supermarket which you can walk about 5 minutes a way and the Multi Plaza mall is also close by. Overall I enjoyed my stay.

I stayed at this hotel for about a week. kept extending our stay .great location . one of the best locations you can stay in Panama city . beautiful views and great amenities . do not miss the infinity pool with sunset views over the pacific ocean. great breakfast and service.