Huisartspraktijk the Waterhoek

Ik lees zojuist de zeer uiteenlopende reviews, en mag er vanuit gaan dat ze stuk voor stuk zo (persoonlijk) zijn ervaren. Ik kom hier al bijna 25 jaar, en, jeetje wat is 'de zorg' in die tijd veranderd. Kijk dan naar de politiek, zorgverzekeraars, procedures, papierwerk e.d. Die negatieve 'opgedrongen' tendens vind ik (persoonlijk) juist NIET terug bij deze fijne, lieve, zorgzame, en, yes: persoonlijke professionals. Als ik deze 'mensen' nodig heb, zijn ze er altijd. Ik zeg: altijd, adequaat, onvoorwaardelijk, betrokken en dichtbij. Dankjulliewel!

Fijne en betrokken huisartsen die erg meeleven met hun patiënten en uit zichzelf ook bellen om te vragen hoe het ging. Zeer kundig en betrokken en nemen alle tijd die nodig is. Zelden zulke fijne huisartsen en assistenten gehad.

Beste huisarts ooit, leren je echt persoonlijk kennen. Zijn eerlijk en helpen je waar ze kunnen.

Soms erg druk maar als je echt een spoed hebt laten ze je er gewoon tussen.

Heel fijne huisartsen, aandacht, kundig, gedreven, betrokken. Beter kun je niet wensen.

Altijd correct en vriendelijke behandeld door dokter en assistentes.

Fijne huisartsen, zeer betrokken

Fijne huisarts alleen jammer van dat telefoonsysteem dat is waardeloos maakt zijn eigen beslissingen. Ook dat secure mailsysteem vreselijk gebruik onvriendelijk en mag niet per gewone mail verstuurd worden, voor digibeten zoals ik vreselijk irritant en vervolgens de fiets op om de papieren versie op te halen. jammer hoor

Gaat erg achteruit. Lange wachttijden. Ik zelf iets te laat en werd niet meer geholpen. Kom er al jaren maar nu vind ik het genoeg. Mijn eigen huisarts Is erg weinig aanwezig. Het bandje Is vreselijk lang en 2 uur lunchpauze! Erg onhandig! Jammer...

De artsen zijn goed, maar ze hebben een assistente die geen manieren heeft en die onnozelheid koppelt aan arrogantie. Ik ben daar dus helaas weg.

After being in their clinic for many years and not needing their services for 5 years, I went there today while having an asthma crisis to ask for a prescription. The receptionist told me that I had been de-registered from their patient list and that they would not take new patients.
When asked for a solution, since it was a present practical problem she added: "I don't know the neighbourhood so I cannot give you any advice you must look on the internet".
Again this while having an asthma crisis.

An Honest Review of my worst ever experience.

-Day 3 - Paracetamol for a VIRUS

I went to this GP after making an appointment "next" day. The complaints were "itches on my back and pain" which were diagnosed as Herpes Zoster Virus
I thought I would be given an Anti Viral treatment immediately but was advised to take Paracetamol to kill the pain.
I never had chicken pox. or this kind of virus before but still there was no prognosis or afterthought that my immune system doesn't have knowledge of getting rid of this virus.

- Day 5 - Some more pain killers to kill a virus.

Day after day , I was only taking paracetamol/ibuprofen , the virus really started to spread across my torso. and it became really difficult move.
Somehow I called the doctor.This time the receptionist picked up the phone.. and rudely asked me what the doctors suggested me to have.. then without making appointment she said, she will call me at 12:00
Well, I got no calls!
I called them back.. this time I really almost stressed out of pain to tell her its really painful, I cant bear it anymore.
The receptionist told me to buy amitriptyline ( WHICH IS ALSO NOT AN ANTIVIRUS)
I told her , I need a prescription because I cant get this without her prescription and I cant even drive to the doctor anymore because of tremendous pain. The best thing was to email me - but they were reluctant to take my email address. Instead they wanted me to get the email from their website.. I had to google their website somehow came up with website below where I was not able to find any email address where I could sent email to the doctor.

I told them I cant find the contact details, so they need to send the request to nearby APOTHEEK(Medical shop). Thanks to my wife who actually bought the medicine..

-DAY 6 - Antivirus finally after a lot of collateral damage.

The pain was literally unbearable, the virus has damaged the left side of my torso and was spreading all over my body and my face!. The morning was so painful as never before. I called this clinic again and this time the receptionist managed to give me an appointment at 11:20. The pain was like someone had pierced a huge dagger from my back to the front of my stomach.. We went there on time 11:20 , I was waiting there painfully about 10 mins over the appointment nobody called, so my wife went to the receptionist to ask her that we took appointment at 11:20 and my husband is in lot of pain.. the response from the receptionist was "then ask him to stand"
Finally we were called in and this time there was another GP who saw the damage by the virus and was surprised why I was not given antiviral treatment the very same day!
She still called the hospital and discussed with the specialist and wondered why my immune system is not working.. if I have any sexual related diseases.(HIV). Still without any medicine descriptions, I was asked to go to hospital the same day at 14:30

With this tremendously unbearable pain, we went to the hospital with a TAXI at 1430 ( OLVG West) ..At 15:30 we got finally to meet the doctor after one hour of wait and a terrible day so far..
The doctor diagnosed me in 10-15 mins, he suggested finally to have an ANTI VIRAL medicine(Valacyclovir Aurobindo) and also blood test to check if I have a proper immune system.

-DAY 7 - Recovery

As the day progressed , my immune started to learn to kill this virus.. spots on my face had dried immediately, got a call from the doctor that my HIV tests were also negative, so my immune is working fine.

- Day 8 - After Pain

Its been about 2 weeks already the pain on my torso is still lingering, the scabs have fallen off but I still have wounds on my body. I am still unable to do normal things!

- Conclusion -

What if I was advised to have anti virus immediately after recognizing that I am being suffering with HZV ?
What if this virus had spread all across my body? specially on my face? assuming that it could be cured only by Paracetamol? I would be a dead man now

Slechste ervaring ooit bij een huisarts! Ze hebben nooit plek je kan nooit dezelfde dag terecht je moet soms smeken om een afspraak. Ze moeten nog een hoop leren over dienstverlening!!

Teveel patiënten en niet mogelijk om op korte termijn afspraak te krijgen.

Super slecht