JW Marriott Hotel Mexico City Santa Fe

If you have business in Santa Fe or anywhere in the Toluca Valley,I would recommend you stay here. Clean, well kept, upscale and discreet environment. Great food options in house or walking distance. You really can't beat this property, except maybe for the Westin. Would highly recommend.

Great service from the hotel. Large clean rooms and good restaurants.

Great location, great service, great security and clean. Definitely will return.

Excellent location in Santa Fe, beautiful hotel and excellent staff. Thank you Juan for taking care of us during breakfast in the lounge every day. My only comment would be to make the rooms a little brighter other than that a great property.

We had a lovely stay at this hotel. The staff went above and beyond to make us feel welcome, and the breakfast spread was delicious. It was a great choice for a relaxing getaway.

I recently had the pleasure of staying at this beautiful JW Marriott Hotel in Sante Fe in Mexico City. I booked a junior suite and was upgraded to a master suite. It’s was a gorgeous and modern suite. I slept so peacefully and it was just so nice to wake up to the fantastic view! I recommend order the food from the restaurant next to the hotel call Quattro. Great Italian restaurant! The front desk manager Jesus and the concierge were accommodating, compassion and went out of their way to make me feel comfortable. Thank you Jesus for your dedication to excellent service! I will return for sure and stay here again.

Best hotel in town!! The hospitality, food, drinks, ammenities are top! There's a shopping mall nearby with great restaurants, drugstore, supermarket and more. Great location and fast move to main corporate centers.

One of the best hotels for busieness.

We absolutely loved our stay here - the hospitality was top notch and the hotel was clean, safe and beautiful.

Wow! Beautiful hotel with huge, modern, well appointed suites. Not very far from the Toluca airport. This is a really nice neighborhood too with lots of malls, restaurants and shops nearby.

I'm a very active business traveller and this is one of the best Marriott's for customer service. They are so helpful, very friendly and I have received the friendliest and most helpful service from concierge helping me arrange complicated food orders I needed for work, the front desk getting us checked in quickly, the bar being warm and attentive, and Quattro restaurant for helping me with catering orders in a welcoming way. Everything is 5 stars on the service end! The hotel is clean and relaxed, and in a great area for foodies. I highly recommend this hotel for anyone who needs extra assistance with anything. Outstanding! Thank you!

Amazing hotel. Modern. Beautiful pool. Excellent neighbourhood. Minute walk from a great mall. Very good restaurants and very safe and modern.

I had ambassador status so breakfast could be had in the executive lounge or at the buffet in the restaurant. Not sure if that option is available to all but it was a great buffet.

The lounge is very laid back with a beautiful view from the terrace. Some drinks are complimentary and food was delicious. Not the vastest array but there is enough to count as a full dinner when you leave.

I need to add what makes the place extra special is the host there. His name is Juan. He is very kind, attentive, and I had great conversations with him as we shared stories about our respective countries and also music. But overall every night, he made every visit feel like myself and other guests were nicely attended to.

Overall I highly recommend this hotel for many reasons and if you have bonvoy status, the lounge is a great experience.

My son just got married and we booked about 100 rooms at the JW Santa Fe. The staff was incredible and the hotel was in a wonderful location. A big shout out to Stephanie and Jesus, you are the best.

Had a wonderful time here. They made my business trip feel like a vacation. The staff is wonderfully attentive, kind and ready to serve. Both restaurants have amazing food and the wait staff are amazing. Your greeted with a happy smile by every member of the staff no matter what time, day or night. I look forward to staying here again. Its a 5 star experience.

I have been in this hotel several times and can really recommend all the services they offer. When I have been here the last time, the maid cleaned my room and an accidentally she broke my shaver. How this was handled by the service manager Andrea Rosete is just amazing. Only for this service the hotel should get already 6 stars.

Now coming to rating of the hotel:

5 stars for the cleanliness
5 stars for the waiter
4 stars for the gym and the pool

Only the bar get a minus, there was the second time no drafted beer

I can really recommend

The rooms are really clean and organized. They offer a bottle of water everyday as courtesy and I found a chocolate bar in my bed wich I loved. The breakfast is really complet and good. The staff is always nice and polite! I'm really enjoying my time here.

The hotel was very nice . The staff was friendly and the ambience was lovely. The food quality and taste was awesome

The personal in the restaurant are super! They can make for your almost whatever recipe you want for breakfast.

I had a great experience. The bedroom was clean, super comfortable and modern and the bathroom, don't even get me started, I could live in there. Staff was super helpful too. There's a bunch of restaurants and plazas and a shopping centre around that part of Santa Fe which is a little conglomerate of hotels so that's very convenient too.

It is a great value for money! Well located if you are working near by Santa Fe. Several restaurants and shopping mall. It is great for work, I would not stay there for vacation