InterContinental Presidente Santa Fe Mexico, an IHG Hotel

I only stayed at the Intercontinental for one night but it was superb thanks to the staff! They were very friendly and helpful, especially Juan Leonel who arranged a taxi to pick me up from the airport and greeted me in person when I arrived at the hotel after a long traffic jam. Even after I left the hotel to stay somewhere else, he helped me book an antigen test for travel to the US. Also, thanks to Meredith for helping me figure out how to get to my next destination, Puebla! The hotel itself is very modern and snazzy, and the suite with a washing machine and balcony feels more like a one-bedroom apartment in a service apartment.

I dare to say one of the best hotels in this area. It has an excelent staff, with an amazing customer service.

The rooms are spacious, tidy and modern. One of the perks of being in one of the top floors, is the amazing view you have.

Beds are also very easy to get used to and it is very likely you will have an amazing sleep.

Very nice Hotel in Santa Fe! Rooms are really spacious and have an impressive view. Modern style very clean and well kept, rooms look like new. Staff is really friendly and helpful. Hotel has superb restaurants on site. Extremely good option for price!

A FANTASTIC experience even with covid guidelines and restrictions.
I will start from the top, that is all their staff. From the greeting valet / concierge team to the check in and check out and the restaurant wait team as well. All of them were amazing.

The facility, this is a newer hotel. Everything looks and was designed with a fresh look. The view from the rooms towards the skyline is amazing as you can see from the day and night videos. The room is ample, good size tv and excellent ac. Excellent stand in shower which is my preference. With covid the mat and all towels are exchanged daily and delivered in a plastic bag. IHG is passionate about covid guidelines and protection.

The location is excellent. Plenty of restaurants nearby and good shopping center within walking distance.

The room service flavor and portions were superb! All the food image are from room service, from the breakfast and wine and snacks package for $30 usd a day. As I said even with covid these were great!!!

A few restaurants on site and a coffee place in the plaza. There is a good spa once full services are allowed. In men's gym restroom there is a small dry sauna.

There is a wonderful terrace and bar that once allowed to be open, it should be amazing to enjoy drinks al fresco.

Gym is great, something could be done to make it fit with the hotel ambiance, the gym looks like it comes from an older hotel, but gym has everything one could need. Also limited due to covid.

All in all a huge value for the place, rooms, location and friendly team staff.

Great room, great view, amazing service, not such a nice mini bar. However the palm is right here so dinner is declared. Lobby smells like my house in summer due to the grill.

It is a comfortable place to stay in Mexico City. It will be a nice experience during your business trips. Modern and luxury enviroment at the hotel, with incomparable location. Enjoy unique views of the city in the booming business district. I enjoyed the visit.

Very nice hotel, great space in the room. Nice breakfast buffet. Only problem is the cars noise: even bring on 40th floor it seems they don't have a good real isolation.

Beautiful modern hotel with spacious, high-ceilinged rooms. Special mention for the quality beds. Staff is professional, very friendly and will go out of their way to help you. Delicious breakfast buffet offering amongst others also local dishes. Right around the corner from Santa Fé mall.

Very clean, new and comfortable rooms with awesome views of the city! Friendly and helpful staff. 24 hour room service that accommodates to a vegan diet.

Hotel was of a very high standard. Great views from the room (and the bed). Black out curtains controlled from the bedside was a nice touch too. Bathrobe and slippers were also included. A large desk positioned behind the bed would be great if you had work to do. There was also a sofa to enjoy the view from. WIFI has a fee but free if your a member of their loyalty program (IHG). Parking was 100 MXN a day (you can come and go as you wish) which I thought was reasonable. Front desk staff very friendly and helpful. Highly recommended. There us a coffee shop (Cielitos) in the motor lobby and many other restaurants in the area.

What a view! Very modern room, everything was very new and clean, but still felt comfortable and welcoming. Very friendly and helpful staff, assisted in arranging a day tour.

Nice hotel in the heart of Santa Fe. Staff was very friendly and accommodating. Rooms were clean, modern and we'll equipped. The hotel has several restaurants and bars on-site as well.

One of the best hotels in Santa Fe new modern zone at México, its perfect, for buisness, great restaurants, near comercial zones and shopping zone Centro comercial Santafé. The hotel its cousy and perfect for casual stays, its high in rate fares, but the service its amazing. perfect Buisness center! Enjoy!

Best room I have stayed in, great distribution. The biggest mall is at 500 m walk. The people at the hotel was very nice. A very enjoyable experience

It doesn't get much better than this anywhere in the world. The InterContinental presidente in Santa Fe is second to none. We were here six days and really enjoyed every day and minute of it.

excellent place excellent location great service first class facilities and highly recommended if you are a foreigner I highly recommend it.

This hotel is superb. The service does not get better. Great restaurant and bar.

Amazing staff and amenities. Great location near by shops, coffee and restaurants. I higly reccomend if you planning to go to Distrito Federal.

Got a groupon for the spa. really good experience.
Amazing food. Valet is slow and expensive.

The rooms are so big! The view speaks for itself. Definitely felt like a luxury getaway.