Apex Health Care Associates

Dr. Bridgewater is the best💕🫶🏾

The visit there was excellent 👌

Good all-in-one spot for your medical needs. Most specialist doctors available on specific days. General practitioners present most times throughout the day on different shifts. Good organisation skills so they can easily find your docket. Apex Pharmacy is immediately beside it and Imaging Lab immediately behind it. Sometimes the wait can be long, especially if you're trying to see a specific doctor. Lots of parking available. Lots of food places and stores in the plaza to get what you need in one trip. Convenient!

Great doctors and staff. They are open early and close late and offer a wide array of specialist services.

Good service. Efficient.

I only started seeing them sometime in May or June and so far I've had no real problems with them.
Just please answer your phone. Like right now I'm trying to call to cancel an appointment I had for today because something came up and no one's answering. Only a recording

Phone line busy

Ok

Been here three times and the wait time is always long even when I’m the only customer. The doctors are ok.

I was a patient for over 20 years and they had good doctors like Dr. Newnham and Prosper-Chen. Dr. Swaby (female) isn't so bad. However some of the front office staff have no manners and carry out their work in a very inefficient manner. I've stopped going there 2 years now because I went there in 2021 and the doctor attempted to examine me under a transparent tent which was placed near the corridor, so persons walking or driving by could see what was happening inside the tent. When I objected, she offered to return my money. I haven't been back and have no intention to do so. Unfortunately my wonderful chiropractor works from that office and I need to see him soon😢

Dr. Swaby has no beside manners and extremely unprofessional she told me that she can’t help me any that I should go back over seas where there is free resources cause Jamaica is not for me. Also went on to tell me that Dr Prosper Chen is frustrated with me and that her Gp license is not fit for . She that I have been seeing them for years and I’m not getting better. She holds on to the fact that my mother asked her a question 12 years ago

Great doctors but horrible staff, the front desk/receptionist have no respect for patients, they move extremely slow, they dont know how to speak to patients and have no clue how to multitask, you can expect your wait time to be extremely long even with an appointment. I've been coming here for the past 10 years or more and this current staff is ridiculous, they make no heist to register patients in a timely manner so don't expect to get through in less than an hour

Had a doctor's appointment schedule today with Dr. Matthews for 2weeks now which is hard to get and upon arrival they are going to tell me that he cancelled all his appointment and they tried to call but up until now no call no msg no voicemail... And what make it worst the lady ago tell them phone lines not working for a big medical center like this!!! Very poor service

Every number you call for the Portmore Pines branch goes without answer. It's difficult to book an appointment. From AM To PM still no answer. Poor customer service

The doctor has no manners or respect.. worst place ever....

The companies reputation does not align with this branch some workers are lazy and unprofessional just a terrible experience.