Diyalo Lords Plaza Birgunj

While I was highly impressed with the overall quality of the hotel in Birgunj, I encountered an incident that requires your attention.
During my stay, I witnessed a cashier or manager in the restaurant exhibit unprofessional and disrespectful behavior towards a female waiter. Specifically, the individual prevented the waiter from explaining order details, displaying undue anger in front of me. This incident raised concerns about the hotel's commitment to safeguarding and promoting women's rights, especially within its staff hierarchy.
It is imperative to provide proper training for staff, particularly those in leadership positions, to ensure professionalism, respectful conduct, and adherence to principles of workplace safety and women's rights. This incident suggests a potential need for improvement in these critical areas.
Additionally, I encountered a minor inconvenience in my room. The lack of universal plug compatibility prevented me from charging my mobile phone and laptop using my three-pin UK charging adapter. While acknowledging the hotel's inability to provide a multi-plug adaptor on this occasion, I believe this situation highlights the importance of considering the needs of international guests and exploring solutions to ensure greater accessibility for various plug types. Overall, my experience at your establishment was positive, with the exception of the aforementioned issues. I trust that by addressing these concerns, you can further enhance the hotel's guest experience and uphold your commitment to creating a safe and respectful work environment for all employees.

My guests and I all had a wonderful experience at the hotel. Mr. Ravi Prakash ji and his staff team were very attentive to our needs and made sure my wedding festivities went smoothly! We enjoyed the quality and variety of the food as well. I am not vegetarian, but I found the paneer and lentil dishes delicious! There is a good variety of non-veg options as well. The reception hall served as an excellent venue for the wedding, and the rooms were comfortable too. Thank you to everyone who helped make my wedding so special!

Perfect stay for your all purposes.
All amenities, gym, swimming pool, spa well equipped with trained staff.
Excellent meal options, veg and non veg, buffet breakfast and many more.
Amazing hospitality makes the stay extremely comfortable.
Keep it up.
Ajay..

All in one kinda hotel with a lounge access, a bar, restaurant area, cafeteria along with pool and gym. Rooms were tidy, spacious and the staffs are prompt and courteous. The visit was great with a good room view!

The Quality of the Service is just exceptional in Diyalo Lords Birgunj, and I was very much impressed by the staff of the hotel. The way they greet the guests is just outstanding, the helpful nature of the management is very good

Nice and pleasant stay. Warm hospitality and gesture. Nice food and good housekeeping. Will definately recommend/

It is little bit expensive but the service is very nice and it have many services. No waiting for line to booking and you can also do online booking for rooms and it have in built restaurant and it is also little expensive but the foods are really tasty and good looking. There is Ac, TV, lights, and many others things and a very beautiful scenery from top rooms you can also visit it and it is located at old bus park. Thanks you 👍

It was a great stay at this hotel. Would love to come back here once again

I travel a lot..I found the hotel and staff is very awesome.. staff is very polite always ready to help you..
I like the staying in Diyalo lords...
We wish best of luck...and keep going...

Very good ambiance, good food, good hospitality. Very impressive. Staffs are very friendly and helpful.

Had a nice stay from 6th to 8th Nov '23.

Location is excellent, in the heart of the city.

Cleanliness, Restaurant very good.

Room view is also awesome I stayed in 8th floor

Excellent, delicious food, friendly behaviour.... Maja aa gaya...

Food is fantastic and also environment is so goods with co operation so friendly with us.

Excellent ambience, state of the art amenities and excellent food. The staff members are very helpful and decorous in terms of behaviour.

Everything is very nice especially breakfast in bcr is very good and the staff behaviour was very good especially Lila she care everything in restaurants

The hospitality was good and enjoyable also the time to time service provided was also wonderful and the staff were also well co operative

Everything is well seted and food, accomodations and service is supab.

It's good ..
Food are very delicious...
Accomodations are good with good view...

Best service provider in birgunj...I love this place....
You should come once 🔂...this Hotels 🛍🛍
Thank you 😊👍

Very good service and food spical for surendra thank you