Urban Ladder

Mr Asir Khan deserves a heartfelt gratitude from my side. He made the sofa delivery and installation happen well within the documented timeline as promised.

I appreciate the earnesty, responsiveness, and customer care. People like Asir Khan define the ethos and DNA of a great organization that I believe Urban Ladder is.

Thanks again. And, wish you a Happy Diwali!!

With warm wishes,
Ganesh Bagler

Good service provided by Deepak. He has extensive knowledge of the products. Price as par with the name of the brand

Wonderful furniture collection and options were cost effective. Special Thanks to Asir for aiding in our choice.

Vaishali is very cooperative and helps to understand the requirement of customer and suggest accordingly , she has good knowledge about her work and very professional

A wonderful experience with super welcoming and smiling staff from Urban Ladder. A special thanks to Vaishali for giving so much time and explaining all products in details. She shared options of all the changes we could do in our needed furniture. We were so contended and satisfied with her detailed bits about whatever we asked that we finalized whatever we needed from UL rather than going somewhere else and even trying. UL has good variety of all sorts of home furniture. Mr. Utkarsh was also helpful when I spoke for early delivery and needed customization in the fabric. How so I wish that there are more sales people with in-depth knowledge like Vaishali everywhere, who make the customers experience so easy and good. Thank You team UL DLF Noida.

Contact Vaishali when you are at the store in the DLF Mall of India at Noida. She goes out of the way to understand your requirements. She has extensive knowledge about the entire range of products. She will suggest plenty of options suiting your requirements. And she is super fast! Great going, girl.

The store assistant (Mr. Deepak) had been really patient with us and helped me finalise a lot of furniture by answering all my innocuous queries and giving genuine suggestions all along.
Urban ladder has very chic and modern furniture options. Must go if you are looking to upgrade your interiors of the house.

Vaishali was a wonderful salesperson. She is friendly, efficient and warm. A lovely experience!

Asir khan was excellent in handling us and extremely polite . He seems to be a guy with who u would enjoy shopping with a pleasant experience. Well done. Regards

Vaishali is very pleasing to talk to. Has loads of patience and is ever willing to clarify things. Infact, we had met her two months ago at your NOIDA outlet, what we appreciated most was she remembered to message us about the sale. We were looking to change our dinning table set and she helped select is what we were looking for.

Very nice store, neat and clean, all furniture is displayed in order. It is not possibleto display all the items in the store but staff was very energetic and helpful to show all our requirements on their iPads. Also described the discounts, offerings applicable. Very satisfied and content in dealing with staff members on two dates. I visited on Sunday 8th Oct and today on 11th Oct 2023.
Happily coordinated with manish, Shivmangal, and Asir.
Thanks and regards.
Sandeep

Nice ambience and appreciate Monish's excellent service on products. Keep up the good work.

Wonderful experience just got what I was looking for a dining table which is classy and convertible from 4 seater to 6 seater.. perfect for my home .. special thanks to Mahima

Very smooth experience at Urban ladder! Excellent service by Mr Monish Khan, he’s very patient and friendly. Explained product specifications in detail!

We had a great and a very easy buying experience at Urban Ladder Mall of India Noida …. Thanks a ton to Monish for helping and guiding us at every step..
Keep up the good work
Thanks

Nice experience! The staff was really very helpful and understanding. Ms. Mahima was exceptionally helpful to us during our visit.

It was a great experience with proper assist in what to buy, sizing and everything. I would recommend everyone to visit the store before buying online.

Mahima Was very polite, patient, and well behaved sales person. She gave us ample knowledge and information about the products we enquired about. It was a nice experience. Looking forward to an equally good after sale service and experience from Urban Ladder. Thank you.

I recently made a purchase from Urban Ladder in Noida and had an exceptional experience! I ordered a sofa, and not only was it delivered before the expected delivery date, but the entire process was smooth and hassle-free.

The delivery personnel were very polite and professional. They handled the delivery with care, and I appreciated the fact that they handed the product to me directly, ensuring its safety. It's always a pleasure to deal with such courteous individuals.

The product itself was of great quality, just as described on the website. I'm extremely satisfied with my purchase and feel that it's worth the investment. Urban Ladder has a fantastic range of products, and the sofa I ordered was no exception.

What impressed me the most was the helpfulness of the store staff. They were knowledgeable and assisted me in finding the perfect soda for my needs. They went the extra mile to answer all my questions, making the selection process a breeze.

Overall, I had a wonderful experience with Urban Ladder in Noida. The combination of high-quality products, helpful staff, and outstanding delivery service makes them stand out from the rest. I'll definitely be shopping with them again in the future. Highly recommended!

Mahima was the executive handling my queries when I visited Urban Ladder showroom in DLF Mall of India, and I was really impressed with her work ethic. She was polite and patient, helping us find the perfect match for our home. The design range was quite amazing with good offers on CC.