Zoomcar Self drive car rental- Palace Grounds Parking Lot

It's nice and affordable

Easy pick up and good service

Previously it was zoomcar place at palace ground gate no. 8..but now its the pickup place for DRIVEZY.. you have to enter inside the gate and right side you will get the parking space for DRIVEZY

Zoom car has been removed from there

worst experience.
We booked car before 2days. On the trip day we packed, excited,all set to go.went to airport location and there the twist #car was not available# we called customer support more than 10 times each time a new person receives call, we should explain everything from beginning it was annoying.They told to check with alternative cars and surprisingly there were no cars available for the whole day. weekend and accommodation amount paid got wasted. Totally it was a disaster.

We booked a Bolero 7 seater, started trip from some Interior location filled the fuel for round trip, noticed the fuel was empty at the destination wherein we had filled the fuel for the complete trip then we took the vehicle to the nearest mechanic and noticed the fule pipe is bitten by Rat and fuel is been leaking for 6 hrs of travel, we tried replacing the fuel tube and the problem was fix, Zoomcar holds on providing us the quality and well maintained vehicle and in this case it was opposite. Overall it was worst experience. They just want the ways make money and not the service.

3 days ago booked a car in thane (maharashtra). The car was dirty and was parked in an unusual place. The key was also not available. Tried to reach their office over phone but number was not working. Could not even cancel the booking. Now I received the message to pay additional amount for using more than specified time. I did not even used the car and no one is there for assistance. No email, no phone contacts. Looks like this is scam and fraud.

Terrible! Very poor condition car, unkept. And after taking autorickshaw to the car in RT nagar and doing all the pre car opening inspection, the owner has not left the key inside the car. Then we had to take auto to another location for another car, which was not even parked at the said location. Utter waste of the day. Better book another service than zoom car private owner cars. This is the condition of the car we were assigned.

Recently booked zoomcar a day prior and the booking I'd is JPSN7ZC05.

The day I was supposed to collect the car, there was no update and when contacted customer care they were disconnecting the calls and also they neglected helping. There was no prior intimation to customer if the car was blocked by other customer.

This shows how efficient your service is, my family has to wait and there was no empathy neither that concern. It was an important travel. I lost my money because of your inefficiency as I had booked the accomodation.

Only thing you care is the money !

Zoom car sucks and one of the worst customer service.

Isted my car but very bad customer service no contact details no customer care support battery gets drained dur to their GPS tracker and no one responds from their side .do not list ur car it's a fraud

Zoomcar has exemplified fraud masquerading as a business. I look forward to the day this company goes bankrupt.

Guys I highly recommend you all people never use this application ,vehicles won't give mileage that too small car give mileage of 8km/hr they will give you worst car I'm telling and I drove the car for 88km and fuel around 7 litres of fuel and but also they charged me 450 rs for fuel refueling and I also have the fuel station bills but also they are not accepting it's better you can use other application instead of this application and this not the first issue I have faced using the application

Ur customer care executives are feels like prime minister's.worst experience ever.