Marks and Spencer

Well stocked foodhall, an absolute necessity here considering the other dreadful supermarkets nearby.

Very nice young man "connor" was on the counter and helped me with my stuff

Clean and tidy. Staff very friendly and happy to help. Good is lovely in the food hall. Always well stocked. Doesn't have a huge range of clothes here however it's a small store. They do stock the necessities and make up and shoes.

No problem in ordering items and then taking them back because they didn't fit their size 12 is more like a 14 far too big on me im usually a size 10/12

Foodhall still open and easy to navigate even when busy. Marks and Spencers still have a great selection of food. They have the classic ready meals with nice selection of Indian and Chinese cuisines. They are quick to offer alternatives such as plant based and gluten free dishes which still have the same Marks and Spencer quality.

I didn't actually shop in this store but wanted to express my gratitude to one member off staff.
My daughter was busting for the loo and was having trouble holding on any longer. And due to CV-19 all outside toilets were closed down. Despite not having public toilets one of the staff members (I didn't get her name) escorted us upstairs to use the staff toilet. Working in retail myself I know this is a risk due to heath and safety but this lady did what she could in these hard times and saved potentially an embarrassing moment for my daughter. I just wanted to thank her for her.

Love shopping at Marks & Spencers in Neath, ok its not the biggest store but still has a good selection in the food hall and their clothing department is good too. Not the cheapest but you get what you pay for. Always come out having spent more than I intended to when I went in lol.

I visit the neath store frequently the staff are always happy and helpful nothing is to much trouble.In these difficult times their professionalism and helpfulness is fantastic.Thank you M&S staff your all doing a great job.

Visited for a bra fitting and the staff member was great. Got exactly what I needed. The shop itself was easy to navigate and not insanely busy.

Fab customer service from the cashiers on the main tills...
Very polite happy and chatty.
13jan 2020at 445pm
Eryl Jones staff at fforestfach br on her day off!

Great store but not enough staff on tills and the pick up point at the back of the store
But staff very polite and plenty off patience
With the public thank God neath has marks and spencer especially the food part

Really well organised regarding covid measures and have been throughout.They actually sanitise the self service tills in between customers-brilliant.Really friendly helpful staff.

Amazing food and amazing clothes plus amazing staff and very helpful too what a wonderful place to shop 5 🌟

Only small so don't carry as much variety in stock choice as larger branches. Staff very pleasant and helpful 😊

Excellent covid protocol, best organised shop I have been in, sanitize station, very friendly staff, clear instructions

Helpful and pleasant staff. Nice surprise to see the variety of summer clothing on offer for wonen

Always love shopping in M. & S. Especially when there is a sale usually get a bargain

Excellent store offering a very nice selection of food products

Fantastic, friendly staff. It's a pleasure to shop in Mark's and Spencer Neath

Ordered shoes there. They came back promptly. Assistant very helpful.