Costa Coffee

Price: £
Staff: 9/10
Drinks: 10/10
Atmosphere: 10/10

Very happy to see a new branch of Costa opening up in town however, was left somewhat short of happy with the experience in store for my first visit.

It is a shame to say that our experience wasn’t so great, as there were some really friendly members of staff in the store, however the girl who served us was pretty miserable and abrupt - not really someone you want serving customers on a till. There was no greeting or communication, just a ‘what do you want?’.

I am aware that it is a new store so there will be teething problems, like the beans app scanner not working yet, however I also tried to order the autumn special to be told there was none. Proceeded to order another drink, to again be told there was none.

Other than that, the store is immaculate, well presented and comfortable and other than one member of staff, everyone else was cheery and happy, so I do look forward to returning.

Have edited to reflect a better review of the store since returning.

A little stop on the way to the airport.
Delicious cortado coffee and creamy cappuccin. Aromatic, strong enough, no sour taste. place in a good location, ample parking.

Absolutely lovely staff! We popped in for tea to go and the young girl who served us (sorry we couldn't see her name tag) was absolutely lovely and provided wonderful service. She took such care to make sure she made a great cup of tea for us and was just so lovely to talk to. Great care in her work!

Best costa I have been to. Spotless and staff are excellent.

Really nice Costa, it has a drive thru and a seating area. There is also space for outdoor seating too, if the weather is nice. Loads of parking. Staff were really nice and friendly and worked quickly to make the drinks. It was quite popular when we called but the queue went down very quickly. The indoor seating area was clean and tidy. Will call again when we are next driving past.

Not bad coffee, could be stronger..nice friendly staff.. relaxing atmosphere.. :)

Friendly staff. Newish place. Was nice, easy parking too.

Coffee was great and I was served quickly. Finally on this very long road trip I get a great mocha. If I was staying close by, I’d be back everyday

A really great addition to Berwick. Very handy location right next to the A1, Aldi and Morrisons. Love the drive through option! Inside is neat & tidy, and well laid out. Will be lovely to sit outside from the spring too. Staff are lovely providing a friendly and welcoming service and atmosphere.

Coffee is the best but when I am enjoying my latte would love a kitkat or twix but Costa don’t sell this type of chocolate bar

Really like this Costa Coffee. Staff are really friendly. Plenty of space on the inside and it has a drive thru. Very ideal! Lots of parking.

Smashing little Costa, lovely staff. Very handy stop before or in between shops on the estate.

Always consistently good. Great food, coffee and cold drinks. All staff very friendly and helpful.

Quick service, ample parking, just as you expect for a coffee and snack. One of my favourites for a catch up with friends.

Lovely ladies just had coffe but was good will go back

Lovely coffee. Really pleasant staff. I'll be back.

Everything you'd expect from this established chain, including easy parking...

Great new costa coffee not long opened in Berwick.

A lovely experience for our stop on our journey home...thank you 😊

Clean fresh and inviting