Toolstation Telford

Lisa and Debra were absolutely fantastic with the service, always smiling and had a lovely little laugh which really made my day! Very polite and well mannered. Super quick and easy, helping with me any queries and advised the best they could. Enjoy this store absolute bang on service!

Another easy, pleasant order from Toolstation Telford. Ordered online last night. Collected first thing this morning. Staff are always polite and greet you with a smile (unlike the competition). It always seems like a much more personal visit. Helpful staff. No hanging around, my order was handed to me quickly. Thank you. :)

Been to this tool station a few times and my experience has been very pleasant overall each time I've been. I've found that every time I have visited Lisa and Debra have been especially helpful in helping me find exactly what I need.

Don't bother with any of the other staff helping you out. Ask for Lisa and Debra they'll get straight to the point.

The store looks amazing . Everything is presented well . The prices are very cheap for these times. I wouldn't go anywhere else . The staff is polite and always willing to go an extra mile .

Served by Kerry and Jodie yesterday evening. Very impressed with quick click and collect service and service with a smile from both of them. They are both an asset to the company.

My only peeve is having to order somethings for delivery due to no stock in store but great that it is next day delivery.

I don't often do reviews BUT, I have been using this Telford store for some 18 months or more and have to say it’s a pleasure every time I visit. Orders always actually ready, ( Not like their competitors who msg to say order ready and then make you wait while they go pick it) Advise always available, nothing is ever to much trouble. Lisa & Deb are who I seem to encounter most but every member of staff is equally as welcoming and supportive as the next. Any business would be proud of this team.

I’ve been to tool station a few times and each time the workers have been so friendly and patient. Tonight Lisa took the time to go through my order and help me, brilliant customer service thank you!

Brilliant customer service. Lisa looked after me, gave me great info, very knowledgeable about the business and the products. Exceptionally good. Feel I need to lower some other reviews as 6 stars not available.

Great range of products, good prices too.
I popped in to the Telford store this morning for a few bits and bobs, but unknowingly to me, I dropped a drill bit on the way to my van, another customer saw it happen and brought it back to the shop. The chap who served me remembered, and called me to let me know it was there to collect, it was only a £3 drill bit, but what fantastic service, I shall certainly be using toolstation more, and thanks again to the employee who served me

I like Toolstation in Telford. It's generally a quick visit when I've preordered the goods and it was quick today. The staff always seem happy to help, too.
the girls on shift today very helpful and pleasant. fantastic customer service as always

The staff were very knowledgeable and helped me to find exactly what I was looking for. Great customer service.

I use this branch most weeks and the staff are extremely friendly and keep a good amount of stock. The staff are always willing to help find what you want to do the job and during the current covid period have got the system for click and collct spot on keep up the good job

Hi just want to mention ower Sue who has not long started there you got the best there and we want her back at Wednesfeild please thanks Brian

I would highly recommend Telford branch of Toolstation, the staff are very friendly, helpful and professional. They are happy to help with requests if item is not in stock, I will definitely return and would advise anyone to pop in as prices are very competitive.

Excellent service. Kerry, on click and collect was speedy whilst following all social distancing rules. Jodie was very helpful with a query I had.

Having used many different tool stations across the country as part of my work the Telford branch in Stafford Park are by far and away the most efficient and friendly. Click and collect is ready in minutes and if there are any issues with purchases, the staff are always willing and able to help with a friendly face.

Staff very helpful more helpful then another near by store!! That I will not be useing anymore.
Staff here are very professional, polite, and knowledgeable of the products they sell
Highly recommended 👍

Brought a very good quality lawn edger from toolstation Telford and it works brilliantly. So easy to use. My lawn looks fab.

Items I want always in stock. Click and collect quick and easy from order to collection. Friendly and helpful staff. Top service. Would definitely keep using.

As always, excellent service and No Queues unlike Screwfix! Our business uses Toolstation at least weekly and the customer service at the Telford branch in particular is always friendly and very efficient. Thanks.