Llantwit Major & Coastal Vale Medical Practice - Eryl Surgery

Saw an Indian doctor this morning for an urgent appointment and he was the best doctor I have ever seen. Very helpful and was obviously keen to get to the bottom of the issue. Superb service thank you. Stuart

I am so so so grateful that the lady on the phone did organise a drs call, she did tell me to do It on line and i had a bit of a wobble explaining i was exhausted, thank the lord Dr Humpreys acted on the call and I was accessed at the surgery by another fantastic Dr, cant remember her name, she sent me straight to hospital where I have been ever since, struggling. I hate to think what could have happened if I had to do it on line, I totally understand we are in very different circumstances but not everyone is comfortable with on line.

During covid the medical practice has functioned amazingly. Wonderful job by a wonderful team - you all really rose to the challenge s you've faced.

Very helpful and a full health check was completed with reference to previous visits and notes included.

Only just had them as drs and they have been brilliant so much better than my old ones

Always helpful, usually get to see the Dr I want to see, it's always worth asking with an unbooked appointment to ask for a particular Dr

Some really lovely doctors and practice nurses here. Very caring and empathetic.

Excellent doctors and nurses, friendly efficient and so professional.

Very good

Good Doctors and staff here at this practice

The doctors are lovely but can be difficult to contact. Phoning in the morning finds one 15th in the queue, and the e-consult is switched off most of the time, which is very frustrating.

Usually very good and very friendly. During this time not so much. Everything online online online. Not good for the elderly and trying to do anything on the phone is intimidating. I fear many people will become seriously ill because of this. Just tried to go on line to book flu jabs for my husband and myself. Says can only get on this site if we have a letter from the doctor and to register and password. I can just about do that but many elderly will be falling through the net. Appreciate they are doing there best, but cant waite to get rid of this new normal.

Doctors have been great...online booking system a joke ..can't get it to register..needing to book appointment to speak with Dr ASAP re ongoing issues so I can get back to work and (not all receptionists may I add) today's receptionist not helpful just passes the buck and tells you to book online even after explaining you're having issues with the online system. My daughters have both had problems with the ebooking system and accessing it as well. This is something that needs looking at urgently ..how on earth older people who are not tech savvy supposed to manage!

Good old fashioned surgery . Only open until midday monday to Friday except for Tuesdays when it reopens for a few hours in the afternoon after 2.30pm