Kenral Perfumery

Love this store in leek town centre. Staff are so attentive and look after me, and also my family for gifts - always. It’s such a lovely place to purchase perfume, makeup and little gifts!!

Great range of fragrances always purchase from these . Brilliant staff also

Went today to sort my make up out, the lady on Estee Lauder counter was great, so nice, chatty and explaining what products did what. Highly recommend, well worth the money. Felt very comfortable in there came out like a million dollars. Thanks so much

My absolute favourite shop, the staff are always very welcoming and extremely helpful.
Soo much choice, im a big Estee Lauder fan, which is great as they have a counter, so im able to stock up on my favourite perfume and makeup.
Absolutely, without a doubt, recommend very highly

Fabulous independent store that really gives the personal touch. I bought a few bottles of perfume there yesterday and had a lovely chat with the lady who served me about perfumes from years ago!

I don't know her name but she was so very helpful and a pleasure to talk to so I will definately be returning although I live in Leicestershire. Definately worth supporting a small shop who works hard to maintain excellent customer service.

Very highly recommended.

Bravo!

after visiting the shop today and making a purchase of a beautiful red bag and enjoy a little banter with two lovely ladies i would like to say thankyou ....such a pleasant place to visit

Lovely warming welcome and happy staff always ready to help.

Fabulous Kipling bags and other well known brands.

Staff are always very friendly, and helpful

Good service but it always feels a bit awkward for me. I bought a perfume recently and they were happy to help me find what I was looking for.

Brilliant services and helpful staff

I was told that should the product not be suitable I could return the goods for a full refund.

Unfortunately I did purchase the wrong fragrance whilst trying to be helpful and getting my husbands mother her perfume, I took the product back.

I was basically told that they don't offer a refund and a credit note was the best they could offer, despite being told several days earlier that if it was the wrong one that it could be returned as long as it was unopened and in its original condition.

The negative review however is based on the fact that the manager was extremely unhelpful and stated that I was only returning the item because I just changed my mind.

Bought a beautiful Radley purse staff excellent X went to buy perfume asked for advice the blonde haired lady had an attitude no advice help given I left feeling very very unhappy X disgusted with her customer service skills needs re training X looked at me like I could not afford it !!! Was a cash paying customer will definitely never buy from them again X very disappointed