American Furniture

Best service best quality!
Order delivered on time

Perfect service and quality. Ahmed Ibrahim is a great sales supervisor.

Just drove all the way out here a second time from downtown only to have my time completely wasted by either ignorant or lazy (at best) or outright lying (at worst) sales staff. When paying 40,000 LE for a small sofa, clients expect to have their time respected and for this company to be honest and efficient. We don’t expect to be lied to and have our time wasted. This company’s management needs retraining on how to properly run an upscale furniture company, and it needs to only employ staff who know how to deal with this level of clientele. This place showed me a selection of available fabrics for a custom sofa. Then after spending considerable time comparing the fabric colors to the space it would go to make sure it matched, they told me that the fabric I settled on suddenly wasn’t available. Rather than go through this process again and waste more times, I asked them FIVE TIMES, to make sure that the fabric choices they were showing me for the second try were ONLY fabrics that were ALL available. FIVE… TIMES… before I agreed to continue and do this again. Then, after selecting another color that would work with the space, they came back 15 minutes later and told me that actually half of the fabrics they showed me were not really available. This rises beyond simple lying… it’s a severely dishonest business practice and basically fraud. No one who values their time should waste their valuable time with these idiots. Go somewhere that is better managed, with better service, and with competent professionals.

Bad service, don’t deliver in time, will take your money and tell you dates that they can’t fulfill and keep postponing… never going do deal with them again and don’t recommend

Also, they will show you color palette and then after you pay will call you to tell you it is out of stock.

Don’t take words from “Ahmed Ibrahim” sales representative