Dusit Thani Lakeview Cairo

Great place with good service. Staff is very attentive and helpful. Special thanks to Karim and his team for taking care of the guests during breakfast, they always make start of your day pleasant

I have been staying there for the past 3 years . I just love this hotel everyone is so friendly and they go beyond fpr guests. I always felt home there and will keep going only there. To say one name is not fair but most of the staff has the same name Mohamed or Ahmed, from the check in time to the stay, cleaning, engineering staff, breakfast serving and check out literally all of them have been wonderful to me and I'm sure to the other guests too. The location of the hotel is convenient for me to go around, beautiful scenery by the pool and greeny. The quality of food is really good I love their buffet for lunch. Thanks all for making my stays always special. My home in Egypt

Just wow, rooms, food and staff. The Valet Manager however, was outstanding. When he saw me getting tense over the non-arrival of my pre-booked airport transfer, he arranged for me to be transferred and picked up inside of 5 minutes. Phenomenal customer service

The Best Hotel in Cairo

Beautiful, clean and spacious rooms!
Wonderful service, excellent breakfast and
food!!
You must absolutely visit both restaurants
Tao and Ev the food is out of this world, the
atmosphere and decoration is gorgeous!
The concierge are extremely helpful and will
organize fantastic trips for you!!
The accommodation is huge and
breathtaking..
Generally speaking we had a wonderfully
pleasant stay!!!

The service at this hotel is superb, it has exceeded our expectations. Starting from the warm meet and great by Salma, Hazem and the team and ending with the, always, gracious and kind Ahmad Hassan. Shamed Waleed has taken great care of our rooms, making sure the cleanliness is up to standards. Dina at the lounge is very sweet and makes great Turkish coffee. Mohammed Ezz was very responsive to our feedback and comments. We recommend Dusit Thani LakeView and we’ll encourage our family and friends to stay here. Thanks to the team, they added joy to our vacation.

The hotel is new and very well maintained. The ambience and service is absolutely first class.
The food, especially the breakfast buffet, leaves nothing to be desired. Everything is prepared fresh and delicious.
The culinary selection is very diverse thanks to several internal restaurants.

I think it's particularly nice that you can find interesting, colorful and modern art everywhere in Dusit Thani.

From my perspective, the hotel is unparalleled in the area.

Don't expect too much from the surroundings in New Cairo. There are many shops nearby, but construction is going on everywhere.

"My stay at Dusit Lakeview was nothing short of exceptional. From the moment I arrived, I was greeted with warm and friendly smiles from the staff, who made me feel welcomed and valued. The 5-star service was evident in every aspect of my experience, from the luxurious and well-appointed room to the impeccable attention to detail throughout the hotel.

The amenities offered at Dusit Lake View were top-notch, with a beautiful heated pool, well-equipped fitness center, and a variety of dining options that catered to every palate.

What truly set Dusit Lake View apart, however, was the exceptional level of service. Every staff member went above and beyond to ensure that my stay was nothing short of perfect. Whether it was the concierge assisting with travel arrangements, the housekeeping team keeping my room in pristine condition, or the restaurant staff providing an unforgettable dining experience, the level of professionalism and genuine care was truly remarkable.

Overall, my experience at Dusit Lake View was nothing short of amazing, and I can't recommend this 5-star hotel highly enough. Whether you're seeking a luxurious getaway or a memorable travel experience, Dusit Lake View exceeds all expectations and sets a new standard for hospitality excellence."

Great Hotel with an exceptional vibe. It is also very clean and staff is very professional. I would like to mention Salma who supported a lot throughout my stay!

Special thanks for Mr. Mahmoud Adli and all the staff. The most outstanding service I noticed is your follow up for any request we need. Thank you

I had a bussiness trip to Cairo for few days. We were looking for a nice place to stay. This hotel is nice place to stay, very cozy and big rooms. A took me a while to check in, but receptionist provided upgrade and gave access to business lounge, where thay have food, nice sofa and meeting room where we spent several hours in meetings and meetings preparation. Wife access is good and convenient, food at the restaurant is very nice, facilities have everything you will need including spa, gym, swimming pool etc. definitely recommended

Amazing hotel on all levels. Spacious rooms and professional services with world-class facilities. Poor internet connection was the only thing that ruined our stay. However, I still highly recommend it.

I stayed at the hotel for a few days and was pleased with the service. The staff were very cooperative and friendly. I enjoyed my stay there and definitely recommend it to anyone visiting Cairo.

Awesome service.. I have be 90 days in this hotel... club lounge great service.. people are friendly.. Ali and Mohamad... thanks this guys ... take care of me ... love ❤ from India 🇮🇳

Incredible atmosphere and best pool view room 2255. The district is one of the best in New Cairo with great modern city vibes that are much more relaxed, cleaner, greener, and less stressful than downtown old Cairo.

We visited the hotel in September 2023 for 5 days with my boyfriend and had a wonderful time!!
The employees in the hotel are all very cons and helpful!
Special thanks to Mona from housekeeping she’s a wonderful lady who took care of our room for as long as we stayed there!
The accommodations are amazing, breakfast and food in general was delicious and of course you must try both restaurants Tao and Ev they’re absolutely fantastic, everything about them..the atmosphere, the music the decoration!!
Generally speaking an outstanding experience!
Thank you Dusit Thani LakeView Cairo ❤

This visit was a major disappointment. We struggled to get any service at all. Even the evening shift manager was basically useless when we complained. My guests were not hapoy at all, obviously was my fault for recommending the place. Shisha was terrible, even after changing it. Dessert was really bad, my guest had one bite.. That's it. Only 2 staff in the Terrance, although it was very busy. We Kuwait calling the attention of the waiter, who seemed to busy with some sort of invisible issues, possibly with invisible creatures *smile*
I got the impression that the management didn't really care of you we had any issues, quality is not that important as long as we pay a little fortune for terrible service, mediocre food, and tasteless drinks. Probably the view was the only thing we enjoyed — will most likely give it a pass for a while.

Very Friendly staff, the lake pool is beautiful with the Palms around.
Breakfast has good variety and quality.
The room is spacious, you can connect your Android devices on the Flat screens ( no IOS connection which I didn’t like)
The Club food and drinks menu is also good having a view on the main pool.
To sum up it is a good place to switch off and relax. Good for families as i can see.

Clean Rooms and Luxury Loopy …
The stuff is Professional and Friendly especially

Ahmed abdusalasm
From Front Office
&
Sandy
From Guest Relation Team..

Thank you 🌷

Dusit Thani LakeView Cairo is a 5 star hotel surrounded by a greenery area in the heart of New Cairo, situated in New Cairo’s Fifth Settlement in close proximity to the main roads that lead to Cairo airport and to the major Cairo attractions,
The hotel has a wide choice of restaurants and bars dining options.
The Thai food was excellent and the Thai staff were friendly and smiling,
representing taste of gracious Thai hospitality.

The hotel is beautiful I used to stay at this hotel.. It is clean and I like the rooms Also the staff are very kind and helpful especially I would thank Mr. Hady from the reception he helped me to make an upgrade to the room with a pool view really respect him.
Also Mr.Mostafa Kenzy from the concierge made all my reservations also he provided me with a bunch of recommendations for good restaurants/nights club and so on.
Highly recommended to stay at this hotel.

Regards,
Jawaher