Apple MTZ

This is my 2nd time I had to visit the Apple shop in MTK. The first one was around 2 years ago and I left quite unsatisfied with the solution. However, from this one I must say I could not be happier.

My Macbook pro was not working at all, black screen. So, last Saturday I showed up at the store and a young woman supported me to get an appointment. Apparently, if you want to get IT service you have to book in advance. She spoke perfect english and was quite energetic, kind, and fast. Fantastic attitude.

Today I got the appointment and there the IT guy who was Spanish fixed my laptop in no time. I must say before that I had contacted some friends and none of them could fix it. So you can imagine I was already thinking that my data would be lost. 100 % satisfied with the support of this person, incredibly reliable and friendly.

Great service overall.

This store provided phenomenal customer service from entry through sale. Every staff member I interacted with was fantastic. Most especially so was the excellent service from Eric! He took care of everything, worked with me to get the best product for my needs, and made me feel like a valued and special customer. Thanks for the excellent experience!

While all of our visits (many in the past years) have been great, this last one was really exceptional! Everyone was ready to go above and beyond to help out and make things happen, what a great experience! Can´t praise everyone enough!

Standard to large sized Apple store. Staff is friendly and knowledgeable. Convientley locaited in side the Mall.
Parking can be a hassle at peak hours. Recommend parking towards the "D 10-14" zone for close parking
Apples stores in general allow pets. This store is no different. Nothing dogs and tech.

Super friendly Team, they where helpful with choosing right MagSafe case and fixing my Airpods Pro. Thanks

Truly a marvelous shopping center. You can wander at leisure past a multitude of emporiums selling a wide variety of goods and services. A kaleidoscope of colors will dazzle you. Unforgettable.

Very nice experience. The staff is professional and friendly, giving you the information you need. Every time it's a pleasant experience to go to an Apple store.

Staff are very friendly and competent: a technician solved a severe problem with my MacBook Pro in 15mins and sent me on my merry way.

Friendly and competent people. Air conditioning!!!

Good place to do window shopping and make you feel better and this is what I did 😌

Friendly staff, very professional in knowledge of Apple products.

Friendly staff and excellent support by Jan - thank you. Happy customer
for years

I was hesitant to come here given the low ratings but my repair was friendly fast and trouble free

Every new product of apple was there and u can try all of them,it was nice

Place to go during the week, it is rarely overcrowded and the staff is really nice and helpful.

Nice and Big showroom. Great service

Top Service!!!

Top-Service!

The people there are nice to help, while their system seems a little silly.

Genius Bar without appointment is waste of time