Alza.cz Showroom Ostrava

Fantastic customer service.
I don’t shop here often but the times I do, the staff are always at hand to help, and are very friendly.
They mostly all understand English, but it is not really an issue as they all know what they are doing.
Be it with assistance with pick ups (using their machines in-store), or ordering an item from the store (they have a laptop or tablet at hand and can do it for you).

Waiting just a few minutes, quick service, sensible minimal sales pitch (returns/insurance service).
Was not crowded at all (summer Sunday I guess).
I cant vouch for long term service or business practices, but customer experience was friction-less.

Was pleasantly surprised by the advanced system of onsite payment. When you come to the store, you need to type in your order no. and pay (if not at the time of the order). Then you receive a ticket with your no. and wait for the system to display that no. to pick up your order. Not many different items in the store though. All of the stuff is best ordered online and pick it up in the store or delivered to your address. Very satisfied with the service.

Czech Amazon, but more cheaper prizes and faster deliveries. Alza box and in-store pickup options also available. Plus, some stuff like new cellphones and laptops can be rented in pay per day basis.

With the help op the mobile app, the experience is unlike anything else. No queues, almost no waiting, it even sounds too good to be true.

Only thing that might be a little irritating might be the extended warranty upsell. Unless you're buying something very expensive prone to breaking (abides warranty rules), you don't need it.

Great personnel, nice place, lot of parking options. There is a lot of things in the showroom also. Don’t go there during peak hours, the place gets crowdy.

Very quic and “covid safe”.
You have to use their app/web to shop there, but it works great!

Staffs here working meticulously to reduce the waiting time of customers. They're very friendly.

Good service and rices, lots to choose on their website.

Great experience. Great prices.. 5 stars all the way

Great experience. I go there for box. Kind and perfect organisation.

A normal alza store. Quick and friendly overall

Good online and in store experience.

Rather small but perfectly standard.

easy and fast paying and give out with application

Nice and clean place pretty crowded usually.

Very good

Fast & excelent service, employees are nice and helpful :)

Top shop

Top shop