Beauty Boutique by Shoppers Drug Mart

Very excellent service overall, got a goodies bag from Pamela. Great service, lots of stock on all items. My girlfriend was overall very pleased with our purchase. Thanks will shop again.

Convient place to grab something quick, I like the fact that they have presidents choice stuff now too

I've shopped at many Beauty Boutique locations and this was my least favourite due to the staff. My fragrance purchase here was stressful and unpleasant and felt like I was in a commission based retailer (maybe Beauty Boutiques do have commission sales employees, I have no idea, but either way it felt like that kind of pressure). The way I shop for fragrances for myself and for gifts is to smell, ponder, narrow it down to a couple, then shop for a bit and return to see how I feel about the scents a few minutes later. I also take into account multiple others factors like size, holiday gift sets, etc. It's a little obsessive, but it's how I do it and these employees seemed annoyed at my slow decision-making (even though I didn't request their hovering, and I hadn't asked for assistance in the first place). They also suggested scents for seemingly no reason - scents that were not at all like what I was looking for and some of which were exactly what I told them I disliked. One girl then said that I "must like synthetic scents then, not the higher-quality scents". It felt like I didn't fit into their sales strategy box, and didn't result in a quick sale of a high-end fragrance, so I was basically in their way.

Terrible customer service. They spend more time doing makeovers on teenagers then assisting their paying customers.