Chapters

Almost always a lovely experience with accommodating staff and clean environment! I love getting lost in a world of books 😊

This is a bit of a unique review as I am an author of the Courage to Change Journal and they hosted an author signing event for me. This store felt like home for me. The manager Amanda was kind and helpful, along with Eliza for arranging this all for me. When I came in everything was set up and ready to go. The store was tidy and clean. Every customer that I seen needing help were met with friendly smiles and support, just like they were with me. Thank you Chapters St. Catherine for making this a meaningful event for me.

I am clearly very fond lol, anything they don’t have you can almost always order to the store or from there website

It can take time to shop and find the perfect gift for our friends and loved ones.. I value time and great customer service. 👌 I was serviced with patience, enthusiasm, and excitement by the staff here. Chloe one of the staff members, hand-picked each book that I explained I was looking for. She found the perfect ones saved me valuable time.
.
Thank you to the team. I will be back with my membership card savings too!

Always a pleasure to visit chapters. My wife and I are both readers and enjoy poking around the book shop. Staff are always friendly and very helpful. There's always something interesting on sale, too.

The staff at Chapter's is always friendly and helpful. If they feel they can't answer a question that I have, they will find someone who does. There is always a great selection of books, whether it be children's books for my classroom, cookbooks for my collection or a good mystery novel.

Love Chapters, so do my grandchildren. Well organized, huge, so many choices, great service.

They have a wide selection of books, all very affordable. Staff will do their best to hunt down your choices. A wide variety of genres is available as well, and not the 'traditional' ones either. Games like Carcassonne and pandemic, as well as party games like Things In A Box. Support your local bookstores, we don't want then to go away.

Went to pick up a book I'd ordered for store delivery because they only had 1 in stock, and I was too lazy to search for it. Once we found where to go for pickups (It had been moved since the last time we used the service), all went smoothly.

I shopped here years ago and still reflect fondly on the experience. Wesley noticed me carrying Harry Potter books, and he made some amazing suggestions that have since become some of my all-time favourite books. He even found me at the cash to give me a list of other recommendations. The books he suggested set off a series of coincidences in my life that have since inspired my first published novel. Thank you, Wesley!

Always friendly staff and well organized! They always have a great selection and are very knowledgeable. My favourite Chapters location!!

SO FUN!!! Took my grandson there today for the first time. He had a blast. We found some really nice books to read ..very helpful staff and so kid user friendly. Will def be back.

Everytime you call, the staff are always so helpful in finding what you need. Never make you feel rushed on the phone or in the store. No one specific stands out because everyone who works there is the same. This is honestly the best Chapters/Indigo I have ever been too. And will continue to go to. Thank you again for the AMAZING CUSTOMER SERVICE 👍

Had the book I was looking for. Our cashier was amazingly kind and made me feel like a great human. Positive affirmations for the win 🥰

Very helpful staff that will assist customers even when they have their hands full of books to put away.

Great selection of books and large childrens area filled with toys and books for kids.

Great store with lots of fun trinkets. The staff is helpful and it's an all around great place to walk around

I placed an order for pick up at the Fairview Mall location. The gentleman who helped me with my order was outstanding. I wanted to purchase an additional birthday gift, and he made excellent recommendations based on what the birthday person had already requested. He was familiar with both authors and one of the book series. His enthusiasm made me consider if I should read Roots of Chaos series myself.

It's an old and cozy feeling Chapters location. There's always new books cycling in, the suggested titles section at the entrance is always nice to peruse.

Always a fun time to wander around aimlessly and look through random books. 10/10 would recommend. 👍👍