U LOCK PLUS SELF STORAGE

Just moved out after three years as don't need it anymore ,had no issues .Not crowded, dollies always around and clean facility. Sam is always there, very polite & helpful. I will definitely recommend and will go back if i ever need storage again .

quick and easy registration. The storage units are very clean and kept. Everything works as it should. The have a drive in bay door and a truck level door.

very nice prices, easy access, pleasure to do business with

Not too expensive

The prices are competitive, but still more than other places, but I'm moving and it was the most convenient spot that is between my current and new place. For the price I wish the lighting was better and had a longer delay for when the lights shut off when it doesn't detect motion. It would be nice if the motion detectors for the lights also detects people in the locker so it doesn't get pitch black on me 30 seconds into me moving stuff inside. The place is nice and clean as one would expect and I got a unit close to the loading doors so I appreciate that. They have a lot of spare boxes from their plastics company, so it's good they reuse them and have a promotion. To include them free. Hopefully they do something about the lights as most other storage places are better lit and feel safer.

We've been a client for almost 2 years, so far so good

Not a bad place for storage, however the rates are inflated and the space is not as secured as expected

Prices are competitive but not for the cost of having your items ruined/damaged. I rented 10x10 unit for 9 months . Whilst moving out discovered that there was a WHOLE BUNCH of mice droppings in my unit. All over my carpet and couch. Called a management to come look and all he could say was “ this man that rented the unit that went to Jamaica brought rice in the unit” ok ? What does this have to do with me . When I first rented the unit as well the night I left I forgot to close the exit garage door . Management called me with the nastiest/ condescending tone asking me why I left it open as if this wasn’t a mistake. Overall experience was not satisfactory. Pay more get more.

Pro:
-competitive price
-online payment system

Overall cons :
-poor lighting
-odd smell
-broken/ non existent dollies
-poor customer service
-possibility of having your items ruined /damaged by mice droppings
-no assistance when needed
-no reliable moving equipment: :dollies

Service response times can be better. They absolutely need to hire a cleaning staff to keep floors clear of debris. Much better than 2018 tho!