Hôtel Plaza Québec

Beautiful hotel with an incredibly helpful staff. We came during the week, so it was much less busy. Very peaceful at the pool and hot tub. For the most part, we had the place nearly entirely to ourselves. The area is kept incredibly clean, which is very important for this type of setting. The management went above and beyond to be helpful to us as well.
The hotel is located close to numerous restaurants as well as a pretty large mall. Not very far from the old city, and quick access to Montmorency etc. Would be a great place to bring kids for sure. I would definitely recommend checking the place out. Follow for more...

One of the best stays ever in Quebec (especially after a horrible one near old town). The place is beautiful and clean. They go above and beyond to be welcoming including champagne and treats in our room, staff that remember us. The bed was very comfy. I wish the hot tub was a bit hotter.

This Hotel was abousltey the most gorgeous hotel I've ever been in. To start the exterior design looked like a real castle and the interior looked even better. The interior was modern and peaceful. It was just calming to look around. The pool was beautiful with amazing decor. It was an indoor pool with a hot tube. In the afternoon they would light up in beautiful colors. The decor include plants and a large fountain inside of the pool room. There was a aquarium around the corner and a restaurant. Overall was the fanciest hotel I've ever seen in my life.

Was a good experience. Buffet was good, room was clean, overall stay was good. I would come back but I did not like the service at the hotel. We ordered the mimosa upgrade and they did not process it until the next day at 130pm. When we asked about it around 1030pm they said to check our room if it arrived but it did not. We went to cancel as we were checking out the next day and they said they could not cancel it until tomorrow, and if it came before they had authorization to cancel, we would be charged. It was back and forth for awhile until they processed the refund in the morning. We also kept asking for late check but no one would give us a straight answer until the last morning.

August 4, 2023
I am traveling with my father who rides a mobility scooter. We arrived at the hotel before lunch. Informing the reception staff about my father's condition, I was told that cleaning of the room for the handicapped will be prioritized, and it was done in about an hour. Bravo!

While in the room, the maids also checked in on us to see if everything in the room was ok. I am impressed.

I regret only that I don't speak Français to better express my gratitude other than "Merci".

This place is ideal for families with kids. They have a beautiful pool and many activities for kids (arcade, small movie theatre and a play room for babies/toddlers). During our stay they had live music in the pool area while we were swimming- very cool vibe! The room is stylish and clean. I liked that it was hard wood flooring and not carpet. The service was also very quick. We asked for more coffee pods and extra towels for the pool and they delivered the items immediately. I would highly recommend this hotel for your stay in Quebec.

Excellent affordable option for a stay in Quebec City because has a great location to drive or take the public transport to the main attractions in Vieux- Québec, variety of restaurants walkable distance and shopping. Very clean rooms, extremely easy check-in/check-out. Parking is easy as well. Beautiful indoor pool. Totally recommended

The best part indoor pool, live music and comfortable beds. We requested the room to be cleaned more often and coffee for room. Very nice staff. They were helpful and friendly

We loved cleanliness of the room, it was available an hour before check in time. Friendly staff, very nice pool, it gives you an European style. Loved the balcony option but we opted to not get one of those rooms because the balcony faces the pool and that would increase the noise. It has a nice elegant atmosphere and quite nice for families w kids.

I travel a lot for work and I had my share of staying in hotels. This one was BEYOND my expectations.. great room that a very clean, amazing pool, lots of parking, good service. Great VALUE. I highly recommend.

Although it is known that the French Canadiens dislike Americans, we were treated very well and the hotel was very comfortable. The restaurant on site had great food, and the coffee maker in the rooms was everything!

Very good hotel and excellent front desk service. They were very friendly. Rooms were very clean. Nice indoor pool. Little slippery in the tiles near pool. But otherwise everything wad great. The buffet breakfast was $25. Options were less though.

Welcoming, helpful staff. Beautiful and clean room. We had arrived shortly before a tour bus came in and were worried that it would get hectic. The staff were expecting the bus and had the process in place to efficiently and warmly welcome the group. Will definitely stay here again.

This hotel along with the ginger restaurant is a perfect place to come in and sleep or have a great meal or both! And it's close to the bridges so no problem getting there it's very easy and fast....I recommend strongly

I love this hotel. Very quaint, well organized room with lots of tucked away storage, including the Murphy bed. There is a faux fireplace in the room that was a decent one, and cozy. The color scheme was unique with some interesting art work. Good coffee in the room, refrigerator, but no microwave. The Ginger restaurant downstairs had very good food, and had live entertainment later most evenings. The staff was very pleasant and all were fluent in Quebecois French and English. Although it was about 20-ish km from Old Town, you could drive along the river Bank, and all along it, there is a wonderful running/walking/bike path with great views across the river, and many interesting points along it- fountains, observation platform, for example. It's a little difficult to drive in Old Town, which you'll have to do to park and get around there, so consider that. But I would stay here again whenever I may come back.

I give this a hearty 5-stars for our spring break stay, BUT with the caveat that you must know what you're getting into if you stay during spring break. Think of this as Vegas for kids: they're running around having a blast, they're hyper in the pool, they're staying up past their usual bedtimes, there's blaring loud performances of musicians (and even a light show one night). All this to say, it is NOISY from about 8 am until about 10 pm. If you're a childfree adult, you might not enjoy that. For parents and kids, however, it's a ton of fun — resort vibes. Our 6 year old had an absolute blast and is already asking about going back (we checked out 3 hours ago.)

The staff members were lovely, and the room was clean. The easy walking distance to St Hubert, McD's, and the malls gave us some fun family-friendly meal options outside the hotel.

Thanks for an unforgettable relâche scolaire !

My friend booked this hotel for us for our one night stay in Quebec City on a recent getaway. She had stayed here before and found it comfortable.
The check in process was efficient and friendly and Covid protocols were in place. Our vaccine certificates were also verified. The lobby is welcoming and furnished in contemporary style with quirky high backed leather chairs and a fireplace. There is a coffee bar just past reception which is convenient if you are waiting in the lobby.
The room was extremely clean, I was especially impressed with the crispness and cleanliness of the sheets and towels.
The room was a good size and had everything you need for a comfortable stay including a coffee maker, iron and hairdryer. However, it was unclear what was in the different coloured pods for the machine (coffee, tea, ???) So it was a bit of a gamble what you would get 😁
The ironing board is conveniently located in a drawer under the coffee station, however the metal plate that should have been on the outside of the drawer had fallen off, so I only discovered this by chance.
The bathroom was clean but there was a little bit of black mould in the shower around the door seal on the tub. I personally found the bathroom mirror lights a bit dim.
We had a great nights sleep in the queen size bed, the mattress and pillows were very comfy.
We would definitely return to The Plaza, it was good value for the rate we paid.

Great hotel!! Beautiful enterior, comfy rooms, fantastic pool area!! Loved it!

I really enjoyed my stay here, even though a few things were closed, I was able to make a reservation for the pool and get a later checkout time. The hotel itself is beautiful with its decor and style, and the rooms are spacious and very comfortable. I love the bed! A quick drive to the Old Port of Quebec and pretty much anywhere else! We had room service for breakfast and as a vegan I didn’t have many options, so I would recommend the hotel get on that! Would be perfect.

Friendly and helpful staff. The pool and jacuzzi were perfect for our kids. New Year's party was great.