New Balance Outlet Store

Just now went to NB Collingwood and bought a shoes . Enter in a store found the shoes straight away the guy name NEEL came to me and I ask for sizes and gave me the right shoes and tried and perfectly fit and went to the counter he ask me if iam a member and I said mey be he checked the phone number and indeed I was and he said u will get coupon for next buy . All this transaction from entering store to leaving was just 5-10 minutes that’s call good shopping and experience.

Great deals, must visit if you are a NB sneakerhead.

Great range and service. Super appreciative to Ellie who provided an amazing customer experience. So knowledgeable and helpful. Thank you so much.

Great store, great selection, great prices (got a pair of nice runners for $35! 😯) and super nice and helpful staff.

Found some really good bargains.

Go upstairs in the store and check-out all of the shoes that are on special!

Always good service and plenty of stock.

Thank you so much for an excellent customer service experience Boushra. Boushra was so helpful and patient as I decided which shoe width would be best. She also went above and beyond to help with my return and was so attentive and caring. Thanks New Balance Collingwood!

Really appreciated the thoughtful help I received today (20-02-2023) in choosing out a new running shoe when I was a bit lost on where to start. So pumped to run! Thank you to the kind dude from Melbourne that helped me!

Great service and genuine discounts on NB footwear and clothing. I was surprised to get professional advice and service at a factory outlet store. I have very broad feet and usually try on 10 pairs of shoes to get one pair that is still less than ideal. But yesterday I walked out with 2 pairs of running shoes that felt and looked better than any I have ever worn.

NEW BALANCE!
I ordered my NB shoes on Monday from Victoria (I"m in Brisbane), It's now Thursday. I just got my NB shoes (two pairs of 574's). So happy!! great price, great service, great shoes and FAST delivery.

Fantastic place with lots of stock and great discounts; although if you go, you might take the special I want...I'm predominately NB with my run shoes and gear because these outlets have the best stuff at prices I'm happy to pay.
Staff are wonderful! Friendly, knowledgeable and honest.

The staff at this shop are fantastic. So helpful and pleasant. They went out of their way to track down the new model of my favourite sneakers (and this pair is even better than my old ones). Can't recommend this shop enough!

they have shoe recycling but you have to ask one of the staff members to take it out the back. They should advertise this more. it is great to avoid putting sneakers/runners into landfill. the staff are friendly on phone and in person.

To the previous reviewers who complained about lack of parking, parking costs and traffic: It is in collingwood-it is the inner city. The shop and staff have nothing to do with this.
Take public transport, a personal electric vehicle or cycle here-average car speeds are almost the same as cycling. A tram stop is literally outside the the shop.

Took my wife there to get some shoes for work as she spends all day on her feet as a nurse. Their bargains are so good that we came out with 3 pairs of shoes for her as well as a bunch of clothes. We will definitely be going back.

Really, really impressed by the customer service demonstrated by Brittany at this Collingwood outlet store. I hadn't initially entered the store with much of an idea of the trainers I wanted - just knew that I needed a pair for some light hiking I'll soon be doing on a trip to NZ, as well as some regular running at the gym. And didn't walk in planning to speak with sales staff.

But Brittany approached to offer help and, long story short, listened to what kind of shoe I was after, recommended a shortlist of options, and helped me find just the right pair I needed (Vazee Rush v2).

Thank you very much for your help today, Brittany.

Amazing selection and have such an awesome clearance section where I picked up multiple items for dirt cheap prices.

They were very helpful and polite, good customer service. The prices were excellent and the shoes were good fit. Great for kids going to school.

Great place friendly staff. My place to go for shoes every few years when I need to renew my worn out shoes. Great brand and wonderful. Quality. Never had an issue with the shoes or clothing.

Great selection of New Balance branded sporting shoes and apparel. Prices are generally very good and, unlike many factory outlets, the service is friendly, efficient and knowledgeable.