Lorne Hardware & Leisure

Went in this morning. Staff were knowledgeable, happy to help and super friendly.

They can refill your gas bottle!

We went there because we run out of gas. We quickly found a small spare bottle and refilled the big one!
Great service!

Staff are always really friendly and helpful when I come in. I always have a plethora of questions about whatever DIY I'm trying to attempt with my very limited knowledge and they're always offering suggestions

I would like to thank the people at Home Hardware, you were fantastic with the wonderful service you provided.
You went out of your way to help me & it was very much appreciated.
Thank you so much 😃

Owner super helpful, nice and great to have a chat with! Had everything I needed in a small store!

I have always found the staff to be very lovely people and always ready to help.

Good service and attentive. Ready to serve. I sincerely recommend!

Absolute Legend's here, also sell the best firewood too 👍

Fantastic little store, expensive however staff are very friendly and helpful and have a good range of stock.

Great service

Good chose at okey price

They closed at 12 noon instead of 3pm.
On a very busy Sunday?

The sign was clearly adjusted with someone's handwritten numbers.

I really needed supplies and nowhere else has what I need.

To the shop: If these are your new hours please update.

Got no idea about customer service or any knowledge of what their selling .went in with parts for a tubular latch ,said to assistant this looks tight may not fit can you check my part can fit .we went to counter and he charged my card and as I tried to fit the part in to the latch it didn’t fit and he said he can’t refund .he did not say at time buyer beware and as a experienced salesperson did not assist in any way .I’ll drive for 45 min to bunnings than go back there again

As many others have pointed out expect terrible customer
service here - it’s almost amusing how consistently rude management are to customers year after year it’s amazing how they survive. Another hardware store would be a wise idea in the area

In response to the stores indignant response speaks volumes about their attitude. There is a reason they have one of the lowest scoring hardware stores in Australia, the issue lies with them