Wick and Wire Co Nunawading

The customer service is here is top notch.
Been going here for years and not once have I had an experience that’s less than perfect. All the staff are friendly, welcoming, knowledgeable and happy to help! Recommend this place to all my friends and wouldn’t go anywhere else.

Keep crushing it guys!

I have relied on Wick and Wire Co Nunawading for expert advice and access to legal vape products for years. Local access to products helped me kick the smoking habit.
As an adult, I prefer to obtain legal, regulated products from reputable sources. Unfortunately, it seems I, like so very many non-smokers are now forced to shop at government endorsed blackmarket alternative suppliers.
Thank you Wick and Wire Co Nunawading for your valuable contribution to the community.

Absolutely love this store, I’ve spent an outrageous amount here! They have all the major brands, they’re better priced than their competitors, and if they aren’t sure about something they’ll get an expert from one of their other four stores to give you a call. Great service, I’m only disappointed that I’ve run out of things to buy here!

Great experience. I have been out of the vape game for a long while. I went in and told them what I liked and didn’t like and they gave me a few options. They talked me through each option so I could make my own choice. They answered every annoying little question I had, didn’t push any products and I really felt like they cared about me being happy with the decision I made - which I am stoked on my choice. Excellent customer service and quality stock.

Popped in to buy coils and get advice on a faulty Zeus tank. First time in the NUNAWADING store but it won’t be the last.

I’m happy to say the service is great, product lines is extensive and the help with my faulty tank saved me a few bucks.. then I was asked if I’d like a mystery bag to take home for and extra $5.00… after my experience it was a no brainer.

I said yes, no problem and this is the contents of the mystery bag.

Cheers for the great experience guys.. you rock!!

Went in today, knowing nothing about vape, Tim was outstanding, very professional service/ knowledge. Came out with an amazing deal.
Thank you Tim, will see you soon!

Absolutely loved the GEEKVAPE Z RDA. Flavour at its best and great value for money. If you're new to RDA TANKS, highly recommend this product. Will definitely make more appearances to WICK AND WIRE!!! 😎👍

I had an amazing customer service experience! Aila helped me out and answered all of my enquiries while being a very pleasant, helpful and friendly person to talk to! Keep up the good work!!!

Great service, amazing variety and very helpful. Thank you.

Excellent range, knowledgeable staff, always nice to have all the latest stuff out on display so you can make an educated buy, in my case it was a long overdue upgrade. Beats buying online for mine. Can't tell you the amount of times I've gotten the wrong coils.

Been a few times. Excellent customer service, very welcoming. They clearly care about the product.

Best vape shop in Melbournes east. Amazing range of juices and hardware. I do click and collect orders and my order is always ready when i get there.

Reasonable prices, friendly staff! Absolutely no complaints whatsoever. Love your work ❤

Awesome service. It was all about what we needed not just a sale

Amazing service.
Amazing service, absolutely so patient and went over kit set up with my partner (first ever kit for him) and raced me to set up my one (iv had 6-7 kits) amazing staff at nunawading store. Iv traveled across the city to go back there over ordering online because all the staff are so helpful. I recommend wick and wire to anyone wanting to invest.

Only been in this store twice (just a beginner) and I have had the best time in this store. Daniel gives the best customer service and has always taken extra time to help me out and explain how the products work! I will most definitely be coming back and just wanted to say thanks again to Daniel for his help! 10/10.

Last night i decided to purchase a vape. I did some research and chose the one i wanted. Shortly after i changed my mind. I call in the morning, and was giving nothing but amazing help. i had to call back in the afternoon to finalize some thing but alas EVERYTHING WAS DONE!!! 6 stars!! Thank you for your A+ customer service.

My favourite Wick and Wire store, great variety of stock, lots of mods, tanks and juices on display so you can get a great look and feel of exactly what you are buying. Extremely helpful staff. Each time I’ve visited has been a 10/10 experience!
Special mention to Rowan, great customer service, really goes above and beyond to help out!

Added to my local vape store, bloke at the shop explained everything in detail. Will definitely be coming back

Awesome service, Dan in particular has never disappointed me with a flavour choice. All the guys and girls who I've been helped by at this shop have always shown great service and great humour. Have certainly won a loyal customer here

I was served quickly picking up my order this morning and the girl serving me was very lovely and made my day.