MGM Home Timber & Hardware

My dogs won't let me walk past without popping in to say "Aroo-roo-roo-roo"!

My pups appreciate the attentive and friendly staff members as much as any customer. Plus a big range of dog treats and being offered a sample taste-test 😉

Additional dog-related note: The store is kept clean and doesn't make the dogs sneeze as soon as they walk in - unlike when I took them once to Bunnings. It is much better to have them tag along and I know that they can safely sniff, snort, and snuffle in the normal doggie explorer way.

Old fashioned service, knowledgeable staff.
I happened on them by chance and found nice friendly staff who actually know their products. Something that has disappeared with the big hardware conglomerate.
They gave me expert advice on a problem door lock where nobody else could.

Ask for Chris the locksmith - fantastic work, quick and easy to chat to.

always incredibly helpful, knowledgeable and kind without being condescending! love having these blokes so close

Awesome service provided by Brendan. As soon as I walked in the store, he came to my assistance and was able to advise me about everything I needed to fix my problem. Top store & top guy. Thank you!

I had an issue with my door lock, that I had snap off the key in the lock. My endeavours to remove the broken key resulted in dropping the barrel and all the pins and springs fell out. I brought all the pieces and lock to MGM and explained the situation. The 2 gents there were able to confirm that it was an easy fix to rebuild the barrel with new springs and refit the pins. This was done with a quick turn around and 2 new replacement keys cut. I am grateful for their assistance today and fixing the lock for me. The staff there have always been great to deal with and worth a visit.
Thanks again Guys.

Awesome local hardware! The guys in this store, which is packed with everything you need, are always friendly, knowledgeable and are experts at figuring out what you need even when you have no idea. All I can say is 10 out of 10!

Came in with an issue with my car remote. Staff were very helpful and willing to assist! High recommend! Support local and drop in!

The team here are the best! Their customer service is outstanding and they always go above and beyond; not to mention their continuous commitment to us customers during these trying times. I've shopped here for years, and even though I'm no longer a local I still shop here. It's about time I gave them a shout out

Wonderful store with incredibly helpful staff. Had a specific issue with an item and the staff couldn't have been more attentive.
Easily five-star service

Always great service from the boys & Maria, good old fashioned customer service, always willing to provide advice and assistance.
Keep up the great work !

Great little hardware store. Great customer service and helpful.
Had some locksmithing done a number of times here over the years.
Only too happy to by pass the big retailers and support this great local business.

I didn't realise customer service this good still existed. These guys went above and beyond for me, I am so grateful.
If recent times have taught us anything, it is that we need to support local businesses - These guys are worthy and deserving of that!
Thanks again :)

I just love this store! The prices and service are great, delivery is prompt - and the store is dog friendly! They even have a jar of dog treats out front for the doggos. As someone with a disability, I find shopping here much less stressful than trudging miles around Bunnings.

so good love it lovely staff and got everything i needed! 100% recommend, this is heaps better then Bunnings.

Every single visit, l recieve VIP service ! The staff are attentive, knowlegable and friendly. Which makes every purchase quick and easy. Thanks !

Excellent customer service from the staff here on Union Road - they went above and beyond to ensure I received the products I ordered quickly.

Great service, lovely staff 100% recommend, it may be smaller than Bunnings but heaps better.

Best hardware store I've been to in Melbourne... such great people, wide selection and awesome prices. Do yourself a favour and get down there, absolute legends!

Love this place everything you need and local. Friendly and helpful staff . They always give my wee dog a treat when he's with me .